Posted 3 months ago
Customer Service Representative
AI Summary
Handles inbound client communication, schedules field work, manages databases, and performs billing and clerical tasks for SCADA and industrial automation projects.
About this role
Customer Service Representative
Rocha Controls is a full-service company specializing in supervisory control and data acquisition (SCADA) systems, computer networks, programmable logic controller (PLC) systems, telemetry, instrumentation and variable frequency drive and motor control center installations. We specialize in water and wastewater treatment applications, with extensive experience in a wide variety of industrial applications including custom Visual Basic and Microsoft SQL Server development to provide sophisticated automatic process control and reporting.
Looking for a someone that has a great personality, self motivated, multi task,organized, hard-working individual with the ability to work well under pressure. Candidate must have exceptional customer service, organizational and computer skills.
What We Offer You
--------------------------
We offer our employees a great work environment and a competitive, comprehensive benefit package:
-Medical
-Dental
-Vision
-Short Term Disability
-Long Term Disability
-Life- Basic and Voluntary
-AD&D- Basic and Voluntary
-Accident Insurance
-Critical Illness Insurance
-Hospital Confinement Indemnity Insurance
-Health Savings Account
-Flexible Spending Account
-Employee Assistance Program
-401k
-Paid holidays and paid vacations
-Company paid apprenticeship program
-Growth opportunities
General Office clerical duties
*Heavy inbound client communication
*Extensive data entry in-house and on internet
*Scheduling and Organizing Field Work Load
*Database management.
*Billing
Qualifications
Requirements:
*Computer and internet savvy
*Knowledge of Microsoft Office Programs (Word, Excel, Internet Explorer, Outlook)
*Well organized and detail oriented
*Ability to work overtime
*Well spoken for professional client communication
*Exceptional writing skills utilizing good grammar and spelling
APPLY TODAY
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills
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