Posted 3 months ago
Customer Service representative
AI Summary
A contract Customer Service Representative at SGS Consulting who resolves customer issues, answers phones, provides product and service information, and processes orders via AS400.
About this role
Customer Service representative
sgs consulting
·Resolves customer issues.
·Provides information regarding products and services.
·Answers phone with proper phone etiquette. Ability to work with different types of personalities in a professional, positive manner.
·Complies with company policies and procedures and maintains regular work attendance.
·Performs other duties as assigned.
Responsibilities:
·Liaison between customer/sales/various internal teams Process manual entry orders through AS400
·Direct communication with customer providing shipment status, product availability, account status, etc.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills
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Market data for customer support roles
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.