Posted 4 days ago
Customer Service Representative
AI Summary
A part-time Customer Service Representative at DiscountCell in Provo, Utah, who enters and releases customer orders for shipment, answers incoming phone calls to assist with orders and product questions, and assists with packaging and shipping.
About this role
Want to be part of building our wireless world? Technology like 5G and IoT aids emergency responders, enables intelligent warehouses and factories, increases safety on college campuses, helps energy companies provide better service, improves safety and efficiency of various modes of transportation, and more. It enhances the consumer experience for things like entertainment, shopping, and communications. In fact, wireless technology touches every aspect of our daily lives.
Building Our Wireless World, Together®.
An exciting career as a Customer Service Representative is available at DiscountCell! This is a part-time opportunity and is located on-site in our Provo, Utah location. Hours: M-F, 11 am - 5 pm.
The Customer Service Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other projects as directed. There is no telemarketing involved with the job. Time spent on the phone is either answering incoming customer calls or returning calls when customers request a call back. We have a casual dress code and great working environment.
Responsibilities:
- Enter and release customer orders for shipment.
- Answer incoming phone calls to assist customers with placing orders or answering product questions.
- Assist in keeping customers up to date regarding their order status.
- Assist in the packaging and shipping of customer orders.
- Work on additional projects as needed.
Requirements:
- Prefer typing speed of at least 45 wpm
- Familiarity with Windows operating system
- Self-Starter
- Able to learn quickly
Compensation: $16.00 - $18.00 / hour
Why Join Our Team?
- Great company culture
- 401K with a company match to help you invest in your future
- Hone your skills or learn new ones with tuition subsidy
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Skills
Explore related jobs
More jobs at Tessco, LLC
Similar Customer Order Management jobs
Jobs in Provo
- A
Board Certified Behavior Analyst (BCBA)Above and Beyond Therapy · Provo, Utah - MMDU Plant JanitorMcWane, Inc. · Provo, UT
- R
Receptionist-FT-Medical Oncology-ProvoRevere Health · Provo, Utah - BFT Research Staff - Plant & Wildlife Sciences - Field Manager Utah Test and Training RangeBrigham Young University · Provo, Utah
- BAdjunct Teaching - Student Development - STDEV 120: International Student Orientation (Evening School)Brigham Young University · Provo, Utah
- BAdjunct Teaching - Electrical & Computer Engineering - Cyber 529: Advanced NetworkingBrigham Young University · Provo, Utah
Browse these categories
Market data for customer support roles
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.