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Customer Service Representative

5113-Rio Grande ValleyRemoteFull-time

AI Summary

Handles customer phone calls, resolves service and billing issues, and manages high call volumes in a fast-paced call center environment.

About this role


We are looking for a
Customer Service Representative (CSR) for our office in Edinburg, TX . The main duties including handling phone calls from our customers and assisting them with their questions or concerns and working to resolve any problems they raise concerning service or billing. This is a very fast paced position similar to a call center position typically handling 50+ calls a day. This position is a Monday-Friday, hours are 8AM-5PM.


On top of competitive pay we offer family benefits, 401K, vacation, and year round stable work.


IDEAL CANDIDATE WILL POSSESS:

  • Type 40+ wpm
  • Microsoft Office experience.
  • Experience handling high call volumes.
  • Bilingual Spanish preferred

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.



Skills

Billing SystemsCall Center OperationsCustomer Service SystemsMicrosoft OfficeSpanish LanguageTyping 40+ WPM

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