Posted 8 days ago
Customer Service Representative (Dispute Resolution) - Intermediate
CRI - HerediaRemoteFull-time
AI Summary
Handles customer service and sales calls in a call center, resolving disputes and assisting customers with inquiries.
About this role
Job Description: Customer Service and Sales Representative
We are seeking a highly motivated and service-oriented individual to join our dynamic Call Center team as a Customer Service and Sales Representative. The ideal candidate possesses exceptional communication and problem-solving skills, thrives in a fast-paced environment, and is eager to learn and adapt. A successful candidate will be technologically proficient and have a strong command of the English proficiency B2+. Prior experience in sales and customer service is preferred but not required.
Primary Location:
CRI-HerediaFunction:
Function - Customer ServiceSchedule:
Full timeSkills
Call Center SoftwareCommunication SkillsCRM SystemsCustomer Service ToolsDispute ResolutionEnglish Proficiency B2+Problem-solvingSales Techniques
Explore related jobs
More jobs at Equifax Shared Service Costa Rica
- EHead - ADMIND-Mumbai-Equifax Credit Information Services
- EAVP - Information SecurityIND-Mumbai-Equifax Credit Information Services
- EProduct Support EngineerIND-Pune-Equifax Analytics-PEC
- EVice President - SalesIND-Mumbai-Equifax Credit Information Services
- EData Visualization analystIND-Bangalore-Equifax-Analytics
- ETechnical Project ManagerIND-Trivandrum-Equifax Analytics-PEC
Browse these categories
Market data for customer support roles
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.