Customer Service Representative - Greece

Patrique Mercier Recruitment FR is excited to announce an opening for a Customer Service Representative in Greece. This role is ideal for individuals who are passionate about providing high-quality service and support to customers in a dynamic work environment.

Responsibilities

• Deliver exceptional customer service to clients in Greece via phone, email, and live chat.
• Assist customers with inquiries about products and services, including order details, payment queries, and account issues.
• Resolve customer complaints swiftly and effectively while maintaining a positive attitude.
• Document interactions and follow up on issues to ensure complete customer satisfaction.
• Collaborate with colleagues and other departments to improve customer experience and service delivery.
• Engage in regular training and development activities to enhance service skills and product knowledge.

Requirements

• Fluency in Greek and English, both written and verbal.
• Previous experience in customer service or a related field is preferred.
• Strong communication and interpersonal skills, with a customer-focused approach.
• Ability to work effectively in a fast-paced and team-oriented environment.
• Proficient in using various customer service software and Microsoft Office tools.
• Detail-oriented and highly organized, with the ability to multitask.
• A positive attitude and a commitment to providing the best customer experience possible.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Free Greek Lessons, discounts and other perks