A
Posted 2 months ago
Customer Service Representative Hotel Reservations Entry Level
MarylandRemote
AI Summary
A remote customer service representative assists clients with hotel reservations, manages bookings and changes, and delivers high-touch service via phone, email, and messaging.
About this role
Customer Service Representative Hotel Reservations Entry Level
Company: Aisles & Abroad Location: Maryland Type: Remote
Customer Service Representative – Hotel Reservations (Remote)
About the Role:
Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.
\n- Help clients choose and book hotel accommodations
- Provide details on amenities, pricing, and availability
- Manage reservation changes and maintain accurate records
- Communicate professionally via phone, email, and messaging
- Strong communication and hospitality skills
- Professional, detail-oriented, and self-motivated
- Basic computer proficiency and reliable internet
- Customer service or hospitality experience is a plus
- Flexible remote schedule
- Training and access to booking tools
- Supportive team culture
- Income-earning possibilities based on performance
- Travel discounts and perks
$45,000 - $70,000 a year
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Skills
Booking SystemsCRMEmailInternetMessaging PlatformsMicrosoft OfficePhone SystemsProperty Management Systems
