Customer Service Representative - Temporary

BathurstRemoteFull-time

AI Summary

Handles inbound calls from families and schools in a scholarship program, answering questions about student registration, applications and funding status. This is a temporary, work-from-home customer service role until April 3, 2027.

About this role

Can you deliver exceptional service to customers who call in looking for answers to questions? Are you an active listener who can leverage probing question to provide solutions? Do you have an enthusiastic personality and a strong attention to detail?

Join Us.
Temporary position until April 3, 2027.

In this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered.

We will provide all equipment, but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work.

## Qualifications

Excellent verbal and written communication skills; strong multitasking abilities
Fluency in English
Drive to solve problems and meet goals
Familiarity with Microsoft Office tools
Experience in customer service
Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.