
Posted 10 months ago
Customer Service - Spanish speaking - 100% remote in Greece
AI Summary
A customer service agent handles customer inquiries via chat, phone, email and other channels, providing empathetic, high-quality support and resolving queries related to orders, refunds, and delivery.
About this role
Position: Customer Service Agent
Work model: 100% remote
Location: Greece
Employment type: Full-time
Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company
Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.
The job:
- Chatting with customers via phone, messages & email
- Resolve queries related to orders, refunds, delivery, and platform use
- Provide professional and empathetic customer service support across all service channels
- Follow presented response templates and quality standards
- Perform ad-hoc tasks as required by the project team
- Giving product tips & recommendations
We need YOU, because:
- You’re ready to relocate to sunny Greece
- You speak the required language fluently
- You have strong English skills – both written and spoken
- You’ve got an excellent eye for the detail
- Problem-solving is your superpower
- You can stay calm and professional - even when things don’t go as planned
- Customer support experience is nice to have, but not a dealbreaker!
What’s in it for you?
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits
- Full paid training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
👇 Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.
Skills
Explore related jobs
More jobs at Halvia Talent
Customer Expert for well known e-commerce - Swedish speaking - Chania, CreteLuleå, Sweden
Customer Expert for well known e-commerce - Swedish speaking - Chania, CreteSkellefteå, Sweden
Customer Expert for well known e-commerce - Danish speaking - Chania, CreteAalborg, Denmark
Customer Expert for well known e-commerce - Danish speaking - Chania, CreteAarhus, Denmark
Customer Expert for well known e-commerce - Danish speaking - Chania, CreteCopenhagen, Denmark
Customer Expert for well known e-commerce - Danish speaking - Chania, CreteOdense, Denmark
Similar CRM jobs
Jobs in Málaga
Jefe/a de Obra - Proyecto Residencial de LujoConfiarte · Málaga, Spain
Product Designer (PM-Led) - OscarMobilityOscar Mobility B.V. · Málaga, Spain- Senior Officer - Sanctions AdvisoryEbury · Málaga
Administrativo/a con alemánReclut · Málaga, Spain
HR IT Consultant (f/m/d) – Global Talent SolutionsDrees & Sommer SE · Málaga, AN
HR IT Consultant / SuccessFactors & Global HR SolutionsDrees & Sommer SE · Málaga, AN