Customer Services Agent

Merchants is a leading BPO solution provider specializing in customer experience and customer interactions. We focus on people, process and technology to create exceptional customer experiences.

We are passionate about people and our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us from our competitors.

Qualifications

Matric/NQF equivalent

Knowledge of retail or hospitality industry desirable

Numeracy –Good understanding of solving Mathematics problems

Windows Navigationessential

Additional Information

Call Centre Customer Service Scenarios [audio]

Windows XP

Typing Speed