Customer Strategy & Operations

About Circadia Health

Circadia Health is a growth-stage healthcare AI company on a mission to prevent avoidable hospitalizations and transform senior-care operations. Our Circadia Intelligence Platform combines:

• Contactless sensing that monitors respiration and motion with medical-grade accuracy

• Native predictive models that detect 85% of preventable adverse events several days in advance

• Enterprise integrations that operationalize predictions directly inside EHR, care-coordination, billing, and compliance workflows

Today, our technology touches 40,000+ post-acute patients daily across skilled-nursing, home-health, and home-care networks. We are backed by leading healthcare and AI investors and headquartered in El Segundo, CA.

Circadia is hiring a Customer Strategy & Operations member to solve two problems that a traditional customer success function cannot: (1) enterprise customers whose deployments demand rigorous, detailed program management — multi-site rollouts, cross-functional dependencies, executive stakeholder management, and structured operating cadences — and (2) the launch of new verticals and products where no playbook exists yet.

This is an analytical owner-operator role, not a relationship manager. You will own a portfolio of enterprise accounts and new-segment launches end to end: scoping late-stage deals, running implementations, driving accounts to measurable clinical and financial outcomes, and redesigning workflows when the data says the motion is breaking. You will be the connective tissue between our customers and our Product, Engineering, ML, and Clinical teams.

This is a builder’s role at a fast-scaling startup. You will own outcomes, not tickets.