Customer Success Manager

Customer Success Manager

Welcome to BeBetter Shop – Your Premier Blockchain Advertising and Crypto PR Agency. Specializing in propelling partners in the blockchain niche to the forefront, including SaaS and Tech companies, our goal is to secure a top position within just 1 to 6 months. As a leading crypto PR agency, we boost positive reviews and mentions across platforms like Trustpilot, Sitejabber, TrustedReviews, ScamAdviser, and many more, transforming trust scores and ensuring dominance on popular search engines.

We help companies grow their positive reputation on popular business reviews' platforms, also on Reddit, Quora, and YouTube.

Our company is headquartered in sunny California, but our team works remotely around the world. 

 

Customer Success Manager is the bridge between sales and customer success. You'll provide support for transitioning prospects into active users, often acting as a go-between with other departments within the company, such as marketing or product management.

You will be a strategic and supportive partner for our customers at every stage of the buying process. You'll be focused on building loyalty to ensure long-term client retention by presenting product information, addressing customer issues and helping the sales team with upsells and renewals.

You have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.

You should also be able to communicate clearly with customers to create strategies that grow our customer base.

As a Customer Success Manager, you are the point of contact for customers who are looking to buy products and services, and they are the primary contact for customers throughout the lifespan of the account. Customer Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their customers.

You will also manage the team of our sales managers.

 

We offer:

You get 4000 USDT monthly and bonuses for sales such as:

50% of sales you generate goes back to you. 

20% of sales your team generate goes back to you. 

200 USDT your weekly bonus if you generate sales over 3000 USDT total a week.

200 USDT your weekly bonus if your team generate over 15000 USDT total a week.

1000 USDT monthly bonus if you're the Top Success Manager of a month.

 

 

Career growth opportunities

Paid internet

Free pizza

Paid gym

Free education courses

Qualifications

Proven Experience in Sales and Customer Success role, more than 3 years.
Tech-savvy

Strong business ethics and B2B communication skills.

Experience managing the team - more than 3 years.

Understanding of crypto

Understanding of digital world in general

Understanding of what the Anti-Fraud is

Additional Information

Our commitment is that every applicant will be evaluated according to their skills, regardless of age, socio-economic status, gender identity, race, ethnicity, sexual orientation, disability status or religion.