Customer Success Manager Junior - French Market - Saas

CDI Position – Junior Customer Success Manager (French Speaker)

Start: June 2026

Location: Barcelona – Diagonal

Contract: Permanent (CDI)

About Dataventure Group

Dataventure Group helps advertisers unlock their digital growth potential through recognized expertise, proprietary technologies, and ensures the success of their strategies in Data & Performance, Local Marketing, and PRM/CRM.

By leveraging unique data assets, proprietary audiences, and an extensive network of strategic partners, the group delivers tailored solutions to maximize campaign impact across all digital channels.

Dataventure supports brands at all scales – global, national, local, and hyperlocal – through enhanced activation capabilities led by its subsidiary, The Ramp.

The Ramp, an AdTech specialized in multilocal advertising, helps brands and retail networks digitize their local campaigns using centralized or distributed platforms.

With active commercial presence in France and internationally, and partnerships with over 350 brands (Europcar, Toyota, Société Générale, McDonald’s…), Dataventure Group is a key strategic partner to achieve ambitious Lead Generation, Drive-to-Web, and Drive-to-Store goals.

In a context of strong growth, Cardata / The Ramp is recruiting a Customer Success Manager (French speaking) in Barcelona, with a strong commercial dimension.

Key Responsibilities

• Act as the business and performance point of contact for assigned clients

• Manage onboarding of new clients and ensure their proficiency on the SaaS platform

• Support clients in implementing and optimizing digital campaigns (mainly local campaigns)

• Provide recommendations on media, budgets, and acquisition channels

• Manage client portfolio performance, renewals, and investment growth

• Monitor business and media KPIs (ROI, leads, conversion rates, client satisfaction)

• Relay and deploy national operations across retail networks

• Collaborate closely with Sales, Tech, and Operations teams

Profile

• Experience in Customer Success, BDR/SDR, or commercial roles in SaaS / digital marketing

• Strong interest in media campaigns and commercial performance

• Solid understanding of ROI and acquisition challenges

• Languages: Native or bilingual French, fluent English; Spanish is a plus

• Autonomous, result-oriented, persuasive, and able to prioritize

• Experience in the automotive sector is a plus

Why Join Dataventure?

• A supportive team, modern tools, and concrete challenges

• Opportunity to structure and scale an acquisition engine across Europe

• Modern offices on Passeig de Gràcia, facing Casa Milà

• Dynamic environment in Barcelona within an international project

• Learning-oriented and responsible culture, focused on innovation

• 50% coverage of meal vouchers

• 50% coverage of comprehensive health insurance

• One day per week of remote work + 1 week per year

• Fixed salary plus variable component based on target achievement

Recruitment Process

• HR interview

• AssessFirst test focused on soft skills

• Technical interview with the CSM Team Manager

• Short Interview with Co-Founder

Ready to Apply?

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