Posted 4 months ago
Customer Success Manager - UK
AI Summary
Customer Success Manager (CSM) focused on managing enterprise customers, guiding onboarding, adoption, and renewals, and aligning client needs with product teams to maximize ROI.
About this role
As a Customer Success Manager (CSM) at Strivacity, you’ll be the trusted advisor for a portfolio of enterprise customers, ensuring they get the most value out of our platform. From onboarding through renewal, you’ll guide customers through their CIAM journey, helping them achieve their goals, adopt new features, and realize long-term ROI. You’ll act as the bridge between our customers and internal teams—advocating for client needs while driving product adoption and retention.
This role is ideal for someone who’s passionate about customer relationships, technically curious, and confident navigating complex environments
