Customer Support Specialist
AI Summary
A Customer Support Specialist at Collabera provides customer support services, handling inquiries and issues, with a focus on strong communication, customer service, and problem-solving during data and provisioning assessments.
About this role
Customer Support Specialist
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Education/Certification:
• High School Degree or equivalent
Skills:
• Ability to successfully pass data and provisioning assessments during training.
• Excellent verbal and written communication skills
• Excellent customer service skills
• Ability to type 30 wpm
• Excellent working computer knowledge
• Strong problem-solving and multi-tasking skills a must
Additional Information
To know more on this position or to schedule an interview, please contact;
Sagar Rathore
630-485-2166
sagar.rathore(at)collabera.com
Skills
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Market data for customer support roles
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.