Posted 7 months ago
Customer Support Specialist
AI Summary
A Customer Support Specialist responds to customer inquiries via phone, email, or chat, provides product and service information, resolves issues, records interactions, and collaborates with teammates.
About this role
We are looking for a friendly and reliable Customer Support Specialist to assist customers with questions, orders, and general support. This role is suitable for someone who enjoys helping people and wants to build experience in customer service.
The position can be office-based or remote, depending on business needs. Applicants must currently reside in Denmark.
Responsibilities:
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Respond to customer inquiries via phone, email, or chat
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Provide clear and accurate information about products or services
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Resolve customer concerns in a timely and professional manner
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Record customer interactions in internal systems
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Work closely with other team members to ensure smooth service
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Follow company guidelines and service standards
Skills Required:
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Must currently reside in Denmark
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Good communication skills in Danish and English
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Basic computer skills
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Patient and customer-focused attitude
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Ability to work independently (especially in a remote setup)
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Organized and dependable
What We Offer:
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Competitive salary
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Flexible work setup (onsite or remote within Denmark)
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Training and onboarding support
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Supportive team environment
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Opportunities for growth and development
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Market data for customer support roles
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.