CUSTOMER SUPPORT/DATA ENTRY

The Customer Support Data Entry position supports Enterprise Contract Logistics Services (ECLS) in support of the Command, Control, Intelligence, Surveillance and Reconnaissance (C2ISR) Division, AFLCMC/HBG, at Robins Air Force Base, Georgia. The ECLS performance tasks include functioning as the Service Provider (SP) at the enterprise level for Materiel Management and Warehousing and other Supply Chain Management (SCM) activities as required by the C2ISR weapon systems.

Job Responsibilities:

• Deals with returns, exchanges and complaints, or will perform related functions at the point of meeting customer expectations.
• Includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of defective products.
• Inspects and evaluates inventory management activities. Periodically inspects activities for compliance with policies, procedures, and directives for accuracy.
• Analyzes reports and records activities, reports inefficiencies to supervisors, and recommends corrective actions to improve operations.
• Evaluates supply efficiency and equipment management activities. Uses management products to evaluate accounts.
• Ensures security classification sensitivities of handling, shipping, receiving, transfer and storage locations are observed per applicable security classification guides.
• Plans and schedules material storage and distribution activities.
• Ensures availability, and controls use of space, material handling equipment, and required spare parts.
• Establishes fire prevention and safety standards, and ensures compliance.
• Determines requirements for storage, including those for classified, sensitive, radioactive, hazardous, mobility readiness spares packages and flammable property. Ensures protection of personnel.
• Prevents deterioration, contamination, and destruction of property.
• Controls stock rotation to prevent deterioration and permit maximum use of dated and technical order compliance assets.
• Coordinates with customers regarding priority of deliveries and destination points. Establishes controls to deliver expedited requests within prescribed time limits.
• Works in central receiving activity; coordinates requirements for shipping with transportation.
• Manages Government Furnished Property program. Responsible for MICAP management and processing.
• Maintains assigned unit vehicles.

Required Skills and Experience:

• Must be able to obtain a DoD SECRET clearance
• High School diploma or equivalency required
• Relevant experience required
• Must be a US citizen

Preferred Skills and Experience:

• Active DoD SECRET clearance
• Prior AFSC 2SX1 Military Occupational Classification or other DoD service Supply Chain and Materiel Management Specialist equivalent highly desired
• 3+ years of direct Supply Chain and Materiel Management experience

Spectrum is proud of our diverse workforce and diligently committed to remaining an Equal Opportunity Employer. Spectrum governs all employment-related decisions without regard to an individual's race, color, gender, gender identity, sexual orientation, religion, national origin, age, disability, veteran status or any other protected classification.

[Equal Opportunity/Affirmative Action Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity]