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Posted 8 days ago

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Danish-speaking Customer Support Agent for Hotel Platform in Greece

AthensOn-siteFull-time

AI Summary

A Customer Support Specialist assists Danish-speaking customers with accommodation bookings and travel-related questions, handling calls, chats, and emails, and managing reservations, changes, payments, and refunds.

About this role

Ready to build an international career while enjoying life in sunny Greece?

We're looking for Danish-speaking Customer Support Specialists to join the customer service team of one of the world's leading online hotel booking platforms — all while working remotely from your home in Greece.

Whether you're looking to gain international experience, strengthen your CV, or simply start a new chapter abroad, this is an opportunity to combine career growth with an incredible lifestyle.

What you'll be doing

As a Customer Support Specialist, you'll assist Danish-speaking customers with their accommodation bookings and travel-related questions, helping them enjoy a smooth experience from planning to check-out.

Your daily responsibilities include:

  • Handling incoming calls, chats and emails from customers
  • Assisting with hotel reservations, booking changes and cancellations
  • Managing special requests and providing tailored travel solutions
  • Processing payments, refunds and booking adjustments
  • Resolving customer inquiries with professionalism and empathy
  • Ensuring every customer receives outstanding service

Requirements

Fluent Danish and good English skills

Excellent communication and customer service abilities

Strong problem-solving skills and attention to detail

Comfortable working in a fast-paced environment

Previous customer service, travel, hospitality or e-commerce experience is an advantage

A positive attitude and an interest in living and working abroad

Benefits

Why choose this opportunity?

This isn't just another customer service role.

It's an opportunity to build valuable international experience while working with one of the world's most recognised online travel platforms from beautiful Greece.

What's included

  • Full relocation package (flight, hotel accommodation and housing assistance)
  • Competitive salary plus two additional monthly salaries per year
  • Health insurance and employee discounts
  • Comprehensive paid training
  • Career development opportunities within an international organisation
  • Free online Greek language lessons
  • Work remotely from anywhere in Greece
  • An inclusive, multicultural workplace certified as a Great Place to Work

If you're looking for more than just your next job and want to gain international experience while enjoying everything Greece has to offer, we'd love to hear from you.

Skills

Booking ChangesCancellationCustomer ServiceDanishEnglishPayment ProcessingRefundsTravel Booking Platforms

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