Data Center IT Technician

You will work onsite in our Kansas City, Missouri data center location.

• Diagnosing and resolving issues related to IT hardware and ensuring the continuous support of the data center's IT infrastructure across all compute, storage, and networking platforms.
• Collaborating effectively with internal teams and external contractors to address technical and operational challenges across the data center floor.
• Installing, upgrading, and decommissioning hardware based on operational requests, change requests, and project requirements.
• Managing and maintaining the connectivity of fiber optic cables, copper patch cords, and structured cabling in accordance with Nebius standards and documentation.
• Planning, executing, and monitoring regular IT tasks — including preventive maintenance, break/fix activities, and routine deployments — to maintain and improve data center infrastructure operations.
• Supporting the Return Merchandise Authorization (RMA) process by assisting with hardware identification, fault documentation, and coordination with the DC Diagnostic & RMA team, in accordance with established Nebius procedures.
• Developing and maintaining clear, accurate documentation including hardware configurations, troubleshooting guides, maintenance logs, and operational runbooks.
• Collaborating with cross-functional stakeholders including shift leads, infrastructure engineers, and DC management to ensure work is completed to standard and on schedule.
• Participating in shift-level technical tasks and project execution as directed by the Senior DC Technician or Lead DC Technician.
• Monitoring and reporting on the status of assigned work items, incidents, and hardware tasks through Nebius ticketing and operational systems.

• Hands-on experience diagnosing and resolving server hardware issues in a production or enterprise data center environment.
• A solid understanding of data center operations, server architecture, and network equipment principles.
• Basic proficiency in the Linux operating system and familiarity with command-line tools for system identification, log review, and basic diagnostics.
• Practical experience working with server IT hardware, enterprise-grade network switches, and fiber optic cabling.
• Proficiency with standard documentation and productivity tools including spreadsheets, with the ability to maintain logs, records, and operational reports.
• A proactive, responsible, and quality-focused approach to work with a strong commitment to safety and process adherence.

• Ability to stand and remain on your feet for extended periods, typically four or more consecutive hours during active shift operations.
• Ability to safely lift, carry, and position equipment weighing up to 50 pounds unassisted, and heavier loads with appropriate team-lift protocols or mechanical aids.
• Comfortable working at heights including ascending and descending ladders, raised platform equipment, and elevated data center infrastructure.
• Ability to work in confined spaces such as under raised floors, within enclosed rack enclosures, and in cable management pathways.
• Comfortable working in environments with variable temperatures, including cold aisle containment zones and active cooling infrastructure.
• Manual dexterity sufficient to handle small form-factor components, precision cabling, and fine connector installations.
• Visual acuity sufficient to read equipment labels, small-form-factor interface indicators, and detailed wiring diagrams in variable lighting conditions.
• Ability to push or pull equipment carts, server sleds, and wheeled infrastructure weighing up to 500 pounds on level surfaces.

It will be an added bonus if you have:

• Valid Driving License
• Project planning skills