Data Processing Success Associate

As a key member of the TreviPay Data Administration team, the Data Processing Associate plays a vital role in ensuring timely and accurate data entry of electronic invoices across multiple programs at TreviPay. This position is best suited for someone who thrives in a fast-paced, highly repetitive environment, is driven by precision, and can consistently deliver high-quality results under strict performance standards. The ideal candidate demonstrates a "quality over quantity" mindset while meeting demanding SLA (Service Level Agreement) and SLS (Service Level Standard) expectations.

Key Responsibilities

• Prepare, organize, and manually key a high volume of electronic invoices with exceptional accuracy, maintaining a low error rate per program.
• Follow standardized processes with discipline and consistency to ensure data integrity and security.
• Consistently meet or exceed performance metrics, including program-specific SLA and SLS requirements.
• Maintain a strong quality-focused approach, prioritizing accuracy even in repetitive, high-volume workflows.
• Effectively multitask across programs and platforms, managing competing priorities in a deadline-driven environment.
• Embrace change with a positive attitude, contributing to process improvement efforts and team adaptability.
• Demonstrate initiative by actively responding to questions and offering assistance where needed.
• Build collaborative relationships with internal teams to support seamless operations and enhance service delivery.
• Complete all assigned training by the due date and take part in ongoing learning and development initiatives.
• Adhere to all company policies related to data handling, security, and compliance.
• Perform additional tasks and responsibilities as assigned by leadership.

Preferred Skills and Qualifications

• Relevant customer support or operational experience, or a combination of education and experience suited to the role.
• At least one year of data entry experience preferred – training will be provided to the right candidate.
• Ability to remain focused and productive while performing highly repetitive tasks for extended periods.
• Excellent multitasking skills and ability to perform under pressure while maintaining a low error rate.
• Strong organizational skills and the ability to manage time and priorities effectively.
• High attention to detail with a commitment to maintaining accuracy in all work.
• Coachable and open to receiving feedback for continuous improvement.
• Proficient in Microsoft Outlook, Word, and Excel.
• Strong analytical and critical thinking skills.
• Clear and professional verbal and written communication skills.
• Must be able to navigate within a typical office environment and perform job responsibilities consistently during scheduled hours.

Core Competencies

Team members are expected to model professional behavior and foster a respectful, focused, and positive work environment by demonstrating:

Accountability & Respect – Take ownership and treat others with dignity.

Adaptability – Embrace change and remain flexible in shifting priorities.

Collaboration – Maintain a team-first mindset and offer support to others.

Communication – Practice active listening, use mindful tone and body language, and maintain professionalism in all interactions.

Problem-Solving – Be resourceful, forward-thinking, and analytical.

Customer-Centric Mindset – Respond promptly and helpfully to inquiries, driving client satisfaction.

TreviPay’s Purpose, Vision, Mission & Values

Our Vision:

To bring innovation and payment expertise to every business in the world.

Our Mission:

To make B2B payments easier, faster, and smarter.

Our Core Values:

Ingenuity – We are driven by creativity and seizing opportunities through smart solutions.

Empathy – We actively listen and understand the perspectives of employees, clients, and communities.

Tenacity – We are relentlessly committed to the success of our customers and empowered to make impactful decisions.

Guiding Principles:

* Cultivate a Growth Mindset

* Encourage Entrepreneurial Spirit

* Experience a Culture of Empowerment

* Unite in a Team

* Have Fun

* Champion Diversity

* Align for Client Centricity

* Act with Integrity