Data Quality Analyst (Salesforce Data Steward)
AI Summary
A Data Quality Analyst (Salesforce Data Steward) at Sophos ensures accuracy and integrity of Salesforce data for Sales, Finance, and Operations, using automation and AI to validate, cleanse, and enrich records and to prevent data issues from blocking revenue processes.
About this role
Role Summary
What you will do
Data Quality & Stewardship
Salesforce data quality — Manage and improve data quality across core objects (Accounts, Contacts, Opportunities), ensuring completeness and accuracy of key firmographic fields such as industry, company size, geography, and DUNS.
Enrichment & standardization — Execute data enrichment activities using third-party providers and manual research; validate and standardize inbound data prior to updates.
Cleansing at scale — Perform deduplication, cleansing, and bulk data updates using tools such as DemandTools and Data Loader.
Reporting & monitoring — Develop data quality reports and dashboards (Power BI / Salesforce) to monitor KPIs, track data health, and identify trends.
Governance & compliance — Enforce data governance standards, maintain documentation and metadata, and ensure compliance with privacy and regulatory requirements.
AI & Automation for Data Validation
Automated validation — Design, build, and maintain automated data-validation checks that continuously monitor Salesforce data against business rules, catching errors and gaps in near real time rather than after the fact.
Unblock downstream processes — Ensure data quality issues do not block or delay critical downstream revenue processes (Quote-to-Cash). Proactively detect, flag, and resolve records that would otherwise fail these processes, and build alerting so problems are caught before they stall the business.
Apply AI / LLMs — Use AI and large language models to accelerate data validation, matching, classification, enrichment, and anomaly detection — for example, standardizing messy inbound data, identifying likely duplicates, or explaining why a record failed a rule.
Build automation — Develop and maintain SQL / Python-based data processing, validation pipelines, and automation; reduce manual data work through repeatable, self-service, and scheduled processes.
Partner with technical teams — Collaborate with technical and RevOps teams on integrations, workflows, and system design so that data quality is enforced upstream, at the point of entry, wherever possible.
Measure & improve — Track the impact of automation on data quality and process throughput, and continuously expand coverage of validated fields, objects, and business rules.
What you will bring
Preferred Qualifications
Skills
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