Deal Desk Manager
United StatesRemoteFull-time
AI Summary
Establishes and manages the deal desk function at a privacy SaaS company, structuring non-standard deals, owning quote approvals, and partnering with GTM and Finance to accelerate revenue growth.
About this role
About DeleteMe:
DeleteMe is the leader in proactive privacy protection. We help security teams reduce their human attack surface by continuously monitoring and removing exposed personal data (PII) from the open web — the very data threat actors use to launch social engineering, phishing, Gen-AI deepfake, doxxing campaigns, physical threats, and identity fraud.
Operating as a fast-growing, global SaaS company, DeleteMe serves both consumers and enterprises. DeleteMe has completed over 100 million opt-out removals, helping customers reduce risks associated with identity theft, spam, doxxing, and other cybersecurity threats. We deliver detailed privacy reports, continuous monitoring, and expert support to ensure ongoing protection.
DeleteMe acts as a scalable, managed defense layer for your most vulnerable attack vector: your people. That’s why 30% of the Fortune 100, top tech firms, major banks, federal agencies, and U.S. states rely on DeleteMe to protect their workforce.
DeleteMe is led by a passionate and experienced team and driven by a powerful mission to empower consumers with privacy.
Job Summary:
We’re looking for an experienced and strategic Deal Desk Manager to establish the deal desk function at DeleteMe. This is a high-impact opportunity to accelerate deal velocity, reduce risk in contracting, and enable scalable revenue growth across direct and partner motions. This individual will partner with roles across the full Revenue function, as well as be the bridge between GTM and Finance to ensure alignment on ARR bookings. The ideal candidate will bring technical CPQ knowledge, compassion for sales and customers, along with a drive to scale.
Job Responsibilities:
-Partner with account executives, account and customer success managers to structure and review non-standard deals, ensuring compliance with pricing, discounting, and commercial policies.
-Own the quote approval process and act as the gatekeeper for deal health and margin integrity.
-Support SFDC and CPQ (Configure, Price, Quote) implementation, enhancement, operations and maintain quote templates and workflows.
-Collaborate with legal, finance, and operations to streamline contract and approval workflows.
-Provide real-time deal support and serve as a subject matter expert for SFDC, CPQ tools, and pricing calculators.
-Help define and maintain pricing and packaging models, and commercial terms in alignment with Product and Finance.
-Continuously optimize processes for quoting, approvals, and contract execution.
Job Requirements:
-A Minimum of 4 – 6 years in RevOps, Deal Desk, or Finance within a B2B SaaS environment
-Strong grasp of subscription pricing, contracting, and enterprise deal structures
-Hands-on experience with Salesforce.com and related CPQ applications
-Proven ability to lead cross-functional initiatives and represent QTC at the leadership level
-Comfortable building from scratch in a fast-paced, scaling environment
-Strong EQ to understand the needs of both sales and customers
-This role requires domestic and international travel. All standard travel expenses will be covered in accordance with the company's travel reimbursement policy.
-Located in: Boston, MA
Nice to Haves:
-Experience as a Stripe and/or Netsuite
-Experience as a system admin for SFDC
-Background in cyber security or privacy industries
-Familiarity with direct and channel sales models
-Experience in a company leveraging both Sales-Lead and PLG motions
What We Offer:
Benefits and eligibility may vary based on role, location, employment status, and other factors.
- Comprehensive health benefits - Medical, Vision, Dental
- 401k retirement plan
- Paid Parental Leave
- 20 days of Paid Time Off
- 11 Company-Paid Holidays
- Birthday Off
- Work From Home Stipend
- Cell Phone Reimbursement
- Fitness Membership Reimbursement
- Child Care Reimbursement
- DeleteMe Gold Membership
- Discounted DM Plans for Friends and Family
Skills
Approval WorkflowsARRConfigure Price QuoteContractingCPQDeal StructuresNetSuitePricing ModelsQuote TemplatesSalesforceSFDC AdministrationStripeSubscription Pricing
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