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Trail Appliances Ltd.

Posted 23 days ago

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Delivery Assistant - Nanaimo (0626)

6334 Metral Dr, Nanaimo, BC V9T 2L8Remote

AI Summary

Delivery Assistants greet customers, explain the delivery process, safely handle and install heavy appliances in customers’ homes, and use dispatch software on company devices.

About this role

We have everything we need to inspire our customers. Except you.
Are you someone who loves being on the move, enjoys tackling challenges, and takes pride in delivering smiles with every package? If so, Trail Appliances has the perfect opportunity for you! We're on the hunt for enthusiastic Delivery Assistants to be the heroes in our mission to provide top-notch customer service from the point of sale to our customers’ homes. At Trail Appliances, we don't just deliver products; we deliver experiences. Our assistants are the best in the industry, and our stellar customer satisfaction record proves it! Join us and become part of a team where happy customers mean happy days for our staff. If you're ready to hit the road and make a difference, Trail Appliances is the place for you!
Compensation:
•Starting at $ 21.55 per hour + $1.19 Bonus
•Experienced Candidates: $ 22.70 per hour + $1.79 Bonus
•You must have at least 3 years of experience in delivering appliances or similar goods, as well as experience in customer service
•Guaranteed yearly wage progression

As a Delivery Assistant, you will

  • Greet and explain the delivery process to each of our customers in a professional manner.
  • Safely handle and install our unique range of products into our customers’ homes. This is heavy work, but hey, you essentially get paid to work out!
  • Work daily with a trained delivery partner (Who knows, could be the start of a new friendship.)
  • Utilize state of the art dispatch software to complete the delivery process on company provided devices.

    • To be successful in this role, you should have

  • A strong appreciation for personal safety and that of others.
  • Must be available to work Saturdays.
  • A willingness to learn new skills and product handling techniques (We will teach you how to install a washer and dryer – impress your friends and family).
  • Physical ability to consistently lift over a 100 lbs. and move large, heavy and bulky items (Again, throw your gym membership away – you’ll be lifting refrigerators in no time).
  • Great people skills and an ability to wow our customers.

    • Work Environment

  • On the road, customer’s home, and warehouse
  • Scheduled 5 days a week from Tuesday to Saturday 7:30am start until 4:00pm (Occasional overtime as required)
  • Dynamic and fast-paced

    • Why our Delivery Assistants love Trail Appliances (some of us have been here over 25 years)

  • Amazing corporate culture. This group is a work family that is fun and enjoys team bonding events & activities.
  • Customers who are incredibly appreciative of the service we provide.
  • The ability to experience new parts of the local communities every day. No route is ever the same.
  • Freedom from an office or warehouse environment, being out on the road in control of your day.
  • Appreciation for the hard work our staff put into their day.

    • Why join Trail

  • Competitive salary
  • Extended Health Benefits
  • PPE Allowance
  • Generous employee discounts
  • Career Development Opportunities
  • Employee Recognition Program
  • Company events
  • Paid Volunteer
  • Fun and dynamic work environment where your strengths and personality shine!
    • Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, and 4 offices in the Lower Mainland. Join our team of trailblazers!
    Our core values:
  • Integrity – We do what’s right, even when no one is looking.
  • Improvement – We do it well. Then we do it better.
  • Caring – We put ourselves in others’ shoes.
  • Authenticity – We like people, not pretense.
  • Determination – We kick down walls.

    • Skills

    Appliance DeliveryCustomer ServiceDispatch SoftwareProduct InstallationSafe Heavy Lifting

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