De'Longhi Coffee Expert

We are seeking well-presented, energetic individuals with a passion for coffee to become part of our De'Longhi Coffee Experts in-store. In this role, you will demonstrate and sell cutting-edge coffee machines, helping customers experience the De'Longhi brand.

About the role:

Job Title: De'Longhi Coffee Expert
Locations Available: Auckland
Roles Available: 10
Stores: Harvey Norman and Noel Leeming stores
Start Date: Mid-March
Remuneration: $30 per hour + bonus program
Timings: Saturday and/or Sunday. Hours are 10:30am to 3:30pm.

About us:

Orbit Marketing is an established and dynamic marketing agency that delivers retail, experiential and event marketing solutions for some of the world's most renowned brands. Our ethos is all about creating authentic brand experiences. How we do it? Strategic approach. Consistent delivery. Genuine connections. We operate in a variety of environments, from retail stores, supermarkets, events and guerilla.

About De'Longhi:
De'Longhi is a leading Italian manufacturer of home appliances, renowned globally for its coffee machines. De’ Longhi coffee machines meet the diverse needs of coffee lovers around the world thanks to their technology, design, and the option to customise the drinks they serve.

From the single-origin coffee bean to the most premium ground coffee, De’ Longhi allows you to have coffee served just as you want it by simply pressing a button on a super automatic machine or replicating what a barista would do with the manual solution.

What we're looking for:
We’re seeking enthusiastic, customer-focused individuals who can create positive interactions and leave a lasting impression. If you’ve worked in retail, sales, or promotions before, that’s fantastic - but just as important is your personality, professionalism, and willingness to learn.

This is a weekend role, perfect for individuals who thrive on connecting with people and bringing products to life. You’ll work independently in-store but always have the support of our experienced team, with regular training and development to keep you at your best.

Key Responsibilities:

• Conduct engaging in-store demonstrations and coffee tastings

• Engage customers and demonstrate machine features and benefits

• Support customers in selecting and purchasing De'Longhi machines

• Consistently achieve individual sales objectives by articulating the distinct value of each product category to customers, seamlessly converting demonstrations into successful transactions.

• Uphold a clean and organised demonstration area, ensuring all products are fully operational and prepared for customer engagement.

• Provide outstanding customer service by addressing inquiries and offering personalised product recommendations tailored to customer requirements.

• Remain current with product advancements, features, and promotional offers to ensure the dissemination of precise and up-to-date information.

• Accurately record shift activity by checking in and out of relevant reporting platforms, maintaining thorough documentation of customer feedback and product performance.

Requirements:

• Confident attributable sales skills or experience (required)

• Strong interpersonal and communication abilities; commitment to excellent customer service

• Professional appearance and conduct

• Reliable, honest, with a solid work ethic

• Available for weekends and busy periods

• Able to attend a paid training session (held on a weekday)

• Must have NZ residency or valid work visa (no student visas)

Apply Now! If you love engaging with people, have a passion for great products, and want to join a supportive and dynamic team, we’d love to hear from you. Submit your expression of interest today!