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Posted 1 month ago

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Dental Healthcare Virtual Assistant

PhilippinesRemoteFull-time

AI Summary

A Dental Healthcare Virtual Assistant supports U.S.-based dentists and dental professionals remotely, handling back-office and administrative tasks such as appointment scheduling, virtual scribing, dental charting, insurance verification, and billing.

About this role

We are a US-based company seeking medically trained staff based in the Philippines.


As a Dental Healthcare Virtual Assistant® (DHVA), you will work directly with our clients -- Dentists and dental professionals with different specialties based in the USA.


We help our clients improve workflow, save time, and remove the burden of in-room documentation. A DHVA can also help with back-office and administrative tasks.

Our goal is to help you succeed in this up-and-coming field of dental documentation and healthcare virtual assisting. Join the Hello Rache family and apply today!

You will have the following responsibilities:

  • Back-office Tasks
  • Front Desk Tasks
  • Patient Scheduling
  • Appointment Confirmations
  • Dental Transcription
  • Virtual Scribing/Dental Charting
  • Chart Management
  • Dental Lab Order Management
  • Prescription Refills
  • Dental Records Management
  • Check Insurance Eligibility/Insurance Verifications
  • Pre-Determinations
  • Referrals
  • Medical Billing
  • Claim Rejection Appeals

Requirements

You will be successful in this role if you have the following qualifications:

  • You are a graduate of any dental health profession, and/or
  • You have experience with U.S. dental insurances
  • You can speak and write well in English
  • You are proficient with dental terminologies and practices
  • You can connect with a variety of people and build rapport
  • You have good attention to detail especially in written reports
  • You are comfortable with virtual technologies and can quickly learn.
  • Internet speed must be at least 10mbps download and at least 3mbps upload.
  • Have reliable computer hardware and software (will be verified by our tech team)
  • Have a webcam and headset
  • Able to work at night i.e 11pm-8am (8am - 5pm Arizona time)
  • RNs with dental office work experience are encouraged to apply
  • Candidates with dental insurance verification experience are encouraged to apply

Benefits

Competitive Pay Rates

Our pay rates are one of the highest in the industry along with other long-term benefits.


Free Training & Certification

We provide free training at no cost to you. Upon completion, you will receive a certificate and become a Certified Hello Rache Dental Healthcare Virtual Assistant®.


Work From Home

Have the ability to work from the comfort of your own home. No more commuting; spend more time with your family and friends.


Long-Term Work Relationship

You will work with the same client consistently, leading to the development of a long-lasting work relationship.


US-Based Clients

Our Dental Healthcare Virtual Assistants® work with dentists and dental professionals based in the USA.


Passionate Community

Join the Hello Rache family and become a part of a growing, passionate, and dedicated group of Healthcare Virtual Assistants®.

Skills

Appointment SchedulingDental ChartingDental Insurance VerificationDental TerminologyElectronic Dental RecordsHIPAA ComplianceInsurance Pre-determinationsMedical BillingTelehealth PlatformsVirtual Scribing

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