Posted 5 days ago
Deployment Officer
AI Summary
Deployment Officer guides new restaurant partners through onboarding, training, and setup of software tools and ordering devices to ensure accurate, go‑live readiness.
About this role
Deployment Officer
noknok started in 2019 as the fastest grocery delivery app. We work in retail, specifically FMCG, but as a dark store; so, the customer does not enter physically the store, we offer a live-stock visibility and deliver within 30 minutes or less.
We are expanding our team and looking for passionate Deployment Agents to help get our new restaurant partners set up, active, and ready to succeed!
Key Responsibilities:
- Guide new restaurants through the step-by-step onboarding and setup process.
- Train partners on using our software tools and managing daily orders.
- Setup, test, and troubleshoot ordering devices and tablets before official launch.
- Verify that menus, pricing, and system settings are 100% accurate.
- Collaborate with internal Sales, Operations, and Support teams.
Qualifications
- Bachelor’s Degree in Business Administration, Hospitality Management, or equivalent.
- Background in operations, onboarding, hospitality, sales or customer support is preferred.