Posted 7 days ago

Deputy Director, Engineering Manager (Salesforce), Ministry of Education

SingaporeOn-site

AI Summary

Lead the engineering of Salesforce Education Cloud platforms for the Ministry of Education, providing technical and people leadership for a team of Salesforce engineers delivering secure, scalable national-scale solutions.

About this role

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

[About the role]

At the Ministry of Education (MOE), we support educators and schools through technology that reduces complexity, improves reliability, and enables better educational outcomes at scale. As part of this commitment, we are accelerating digital transformation across educational platforms, processes, and experiences.

As a Lead Engineering Manager (Salesforce), you will lead the engineering of Salesforce Education Cloud platforms that support critical school and educator workflows in the education domain — balancing technical excellence, team leadership, and delivery at national scale. You will provide engineering and people leadership for MOE’s Salesforce capabilities, ensuring solutions are secure, scalable, and sustainable — and that they meaningfully support educators in their daily work.

[What you will be working on]

Engineering Leadership & Team Development
- Lead, mentor, and develop a team of Salesforce engineers across varying experience levels
- Set clear technical standards and engineering expectations
- Foster a collaborative, high-performing team culture focused on quality and learning
Salesforce Solution Architecture & Delivery
- Own the end-to-end design and delivery of Salesforce solutions, including Education Cloud and Service Cloud
- Translate complex business and user needs into scalable, maintainable technical designs
- Ensure solutions are production-ready, secure, and resilient
Technical Quality, Risk & Governance
- Make and review critical technical decisions, balancing delivery speed with long-term sustainability
- Review architecture and code to ensure alignment with Salesforce and organisational best practices
- Identify and mitigate technical risks, including performance, security, and integration concerns
Cross-Functional Collaboration & Agile Delivery
- Partner closely with product managers, designers, and business stakeholders
- Plan and deliver work iteratively using Agile methodologies
- Communicate technical concepts clearly to both technical and non-technical audiences
Platform Optimisation & Continuous Improvement
- Drive continuous improvement in Salesforce platform performance and reliability
- Stay current with Salesforce capabilities and recommend improvements where relevant
- Improve engineering processes, tooling, and ways of working over time

[What We’re Looking For]

Engineering Leadership & Judgement: Sets technical direction, maintains engineering standards, and makes sound trade-offs under real-world constraints
Technical Fluency: Strong understanding of modern web platforms, cloud technologies, and API ecosystems, with the ability to engage meaningfully in technical discussions
Agile & Iterative Mindset: Comfortable delivering in evolving environments with continuous validation and improvement
Cross-Functional Influence: Effectively collaborates with and rallies product, design, and business teams toward shared outcomes
Mentorship & Communication: Clearly explains technical decisions and invests in developing engineers and future leaders

Qualification Requirements

5–8 years of hands-on Salesforce development experience, including building and supporting production Salesforce systems
At least 2 years in a technical leadership or people-management role, leading Salesforce engineers
Strong understanding of Salesforce architecture, including data modelling, security, and integrations
Hands-on experience with Apex, Lightning Web Components (LWC), and Salesforce APIs
Proven track record delivering large-scale, high-availability Salesforce solutions
Experience working in Agile software development environments

Preferred Qualification

Salesforce Architect or Salesforce Technical Lead certification
Experience with mission-critical or government-scale systems
Exposure to education or public sector domains

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.   

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs. 

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you. 

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

Stay connected with us on social media at go.gov.sg/ConnectWithGovTech

Skills

AgileApexAPI IntegrationData ModellingLightning Web ComponentsSalesforceSalesforce APIsSalesforce Education CloudSalesforce Service CloudSecurity Architecture

Deputy Director, Engineering Manager (Salesforce), Ministry of Education

About this role

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