Design Technology Specialist

Job Overview
The Design Technology Specialist – is a mid-level to senior technical expert who leads firmwide design technology initiatives while actively supporting architectural and visualization project teams. This role serves as a primary resource for BIM standards, software implementation, and IT collaboration, ensuring the digital infrastructure of each studio aligns with operational and design goals. The Specialist leads training, mentors staff in BIM workflows, and drives continuous improvement in design processes. They also contribute as a visualization manager, providing management of visualization scheduling, execution and professional growth. This position is ideal for certified or highly experienced professionals who thrive at the intersection of design, visualization, and technology.

Key Responsibilities

Technology and IT Support

1. Provide first-level support for hardware, software, and digital collaboration tools.
2. Main point of contact for external IT support/vendor.
   
3. Oversee workstation and software deployment with IT, including license tracking and hardware upgrades.
   
4. Maintain a detailed inventory of design software and hardware.
   
5. Troubleshoot issues with Revit, Bluebeam, Enscape, 3DsMax, Vray, Microsoft 365, and cloud platforms.
   
6. Evaluate and recommend new technologies aligned with firm strategy.

BIM and Design Technology

1. Develop, maintain, and enforce firmwide BIM and Revit standards.
   
2. Lead BIM setup and model management for large and complex projects.
   
3. Customize Revit families, templates, and Dynamo scripts to improve workflow efficiency.
   
4. Conduct model audits, troubleshoot performance issues, and coordinate file integrations.

Team Management

1. Schedule and lead weekly team allocations for all visualization designers working with architectural project managers to execute project deliverables.
   
2. Provide oversight and management as a supervisor role for visualization designers to assist in designers’ professional development.
   
3. Assist with client coordination on architectural projects as it relates to visualization and BIM execution.
   
4. Provide modeling support on fast-paced deadlines using firm standards as needed.

Training, Innovation, and Process Development

1. Lead staff training sessions and mentoring in BIM and visualization tools.
2. Document standards and best practices for internal guides and reference.
3. Identify process bottlenecks and spearhead innovations in digital workflows, automation, or software usage.

Qualifications

• Bachelor’s degree in Architecture, Interior Design, or related field.

• 4-7 years of experience in a design practice or design technology support role.

• Proficiency in Microsoft/Google Suite, Bluebeam, Adobe Suite, 3dsMax and basic IT troubleshooting.

• Advanced proficiency in Autodesk products and an advanced understanding of Revit workflows.

• Eagerness to collaborate and learn within a fast-paced, team-based environment.

• Experience leading BIM efforts across multiple teams and training junior staff.

• Strong written, verbal, and visual communication skills.

Key Performance Metrics

1. Yearly billable utilization
   
   1. 10% target utilization
      
2. Project task budgets achieved
   
   1. Project tasks and phases assigned are achieved within time allotments
3. Computer software and hardware are maintained and updated
   
   1. Limit instances of hardware or software failure with no backup.
4. IT vendor assistance required.
   
   1. Limit the number of hours required by IT vendor assistance.