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Deskside support

Bothell, WA, United StatesRemoteContract

AI Summary

A contract Deskside Support Representative at Artech provides technical support to clients by diagnosing and remedying complex Microsoft OS issues, configuring applications, imaging and building desktops, and managing Outlook PST files.

About this role

Deskside support

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Title: Deskside Support Representative Distributed Client Services

Location:BOTHELL,WA

Duration: : 1 year (with possible extension)

  • ·Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
  • ·Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
  • ·The support platform is Microsoft OS including Win7 and some Win10 (piloting).
  • ·OS troubleshooting, imaging, and builds.
  • ·Need a valid driving license this job may require some travel but you will be payed for mileage charges
  • ·Outlook PST files.

Additional Information

For more information, Please contact

Shubham

973-295-4595

Skills

ImagingMicrosoft OSOS TroubleshootingOutlook PSTPC BuildsRemote ControlWindows 10Windows 7

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