Posted 3 months ago
Deskside Support
AI Summary
Deskside Support Representative providing on-site desktop support for walk-up and scheduled appointments, diagnosing and remedying complex Microsoft OS issues, installing/configuring applications and hardware, and supporting iOS, HVD, and COU/smart devices.
About this role
Deskside Support
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Deskside Support Representative Distributed Client Services
Location: Boise,ID
Duration: 12 months with possible extension
·skills Overview (list or overview): Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
·Need experience with iOS, HVDs and COU/Smart devices.
·Must have good verbal and written skills, as well as ability to interact positively with clients.
·Candidates should have valid driver's license and reliable transportation. Work is done at customer location.
·Desktop support forwalk-up and scheduled appointments giving the client the premiere retail experience is imperative. Work shift? 1st Weekend coverage? No On call? No Travel required? Yes
Additional Information
For more information, Please contact
Shubham
973-295-4595
shubham.s(AT)artechinfo.com
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.