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Deskside supportArtech Information System · Dallas

Deskside support

DallasOn-siteFull-time

AI Summary

Deskside support representative provides onsite desktop support at client locations in Dallas, TX, diagnosing complex Microsoft OS issues, installing/removing PCs and monitors, configuring applications, and managing Outlook PST files.

About this role

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Title: Desktop Support Representative Onsite Support
Location Dallas,TX
Duration: 1+ years

• Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
• Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
• Outlook PST files.
• Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations.
• Travelling is required

## Qualifications

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## Additional Information

For more information, Please contact

Shubham

Skills

Application ConfigurationDesktop PC InstallationDriver's LicenseMicrosoft OS TroubleshootingMonitor InstallationOutlook PST ManagementRemote TakeoverTravelling To Client Sites

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