Posted 3 months ago
Desktop Support Technician
AI Summary
Installs, updates, and maintains desktop and laptop hardware and operating systems; troubleshoots LAN/WAN, wireless, VPN, Microsoft Office, VoIP phones, network printers, and remote desktop issues.
About this role
Desktop Support Technician
Sonoma Consulting is one of the fastest growing national IT Consulting and Executive Search company in the United States, which was founded in 2011 by Mark McGee, the President and CEO. Sonoma Consulting has two business divisions - IT Consulting Services & Executive Search to serve its 150 national clients which range from entrepreneurial start-ups to Global Fortune 500.
Title: Desktop Support Technician
Location: Bolingbrook, IL
Full time
Job Description:
Desktop Support Technician
- Strong technical knowledge of Windows and Apple desktop operating systems. Responsible for installing, updating and maintaining desktop and laptop hardware. Will be responsible for security patches and OS updates and application installations. Must be able to troubleshoot a variety of technical issues including LAN/WAN connectivity, wireless access, VPN, Microsoft Office, VoIP phones, network printers, and remote desktop. CompTIA A+ Certification or MCSA is a plus.
Qualifications
Desktop Support Technician
- Strong technical knowledge of Windows and Apple desktop operating systems. Responsible for installing, updating and maintaining desktop and laptop hardware. Will be responsible for security patches and OS updates and application installations. Must be able to troubleshoot a variety of technical issues including LAN/WAN connectivity, wireless access, VPN, Microsoft Office, VoIP phones, network printers, and remote desktop. CompTIA A+ Certification or MCSA is a plus.
Additional Information
Titles: Desktop Support, Technical Support, Help Desk, Desktop Analyst, System Support, Desktop Technician
Skills: Windows, Apple, Desktop, Laptop, LAN, WAN, VOIP, OFFICE 365
Skills
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.