Posted 3 months ago
Desktop Technician
AI Summary
A Desktop Technician provides end-user support for computer issues such as imaging, LAN connectivity, malfunctions, and program problems, and may perform after-hours on-call support.
About this role
Desktop Technician
ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. We have openings for Desktop Technician for one of our client in Little Rock, AR.
The Desktop Field Technician will provide end users with assistance solving computer related problems, such as imaging, LAN connection, malfunctions and program problems
Northwest Region located in Fort Smith, AR
Travel Required- travel expenses reimbursed.
Valid Driver’s License
Current Vehicle Insurance Certificates
Local Candidates to Ft. Smith: In-person interviews in Little Rock
Tests, maintains, and monitors computer programs and systems, including coordinating the installation of computer programs and systems. Coordinates and links computer systems, within an agency and the state, to increase compatibility and to share information. Consults with management to ensure agreement on system principles. Expands or modifies systems to serve new purposes or improve work flow. Determines computer software or hardware needed to set up or alter system.
In addition, this person will be required to provide ¬limited after hours support, 24 x 7 on a rotating basis.
Qualifications:
- PC Imaging
- Windows XP/7/8 operating system
- Active Directory
- Experienced in Microsoft Office Suite
- File and Print Management
- Cisco Switch set-up and troubleshooting
- Remote Access Management (LogMeIn)
- Wireless Communications (including wireless device provisioning and data restore)
- PC Application support
- Must possess strong customer service qualities and the ability to work in a team environment
- Must have outstanding problem solving capabilities, strong analytical skills and be able to handle multiple tasks concurrently
- Must have strong verbal communication skills
- Strong customer service qualities and the ability to work in a team environment
Additional Information
Ask IT Consulting Inc.| 33 Peachtree St., Suite 100 |Holtsville, NY 11742
Website: http://www.askitc.com/
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.