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Posted 15 days ago

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Despatch Operations Administrator

Chirk, Wales, United KingdomOn-siteFull-time

AI Summary

Coordinates day-to-day despatch operations in a warehouse environment, scheduling HGV and forklift drivers, preparing delivery documentation, and ensuring on-time, in-full customer deliveries.

About this role

Despatch Operations Administrator

Kronospan is a world-leading manufacturer of wood-based panels with over 40 sites worldwide employing 15,000 people. Our private ownership structure fosters a culture of ambition and entrepreneurship, which sits at the heart of Kronospan's vision and values.
To help support the Logistics department we are now looking for a skilled administrator, who can add real value to a dynamic and fast paced environment.

  • Hands on active role based in our despatch office, yard and warehouse.
  • Support the day-to-day smooth running of dispatch operations, coordinating HGV drivers and despatch forklift truck drivers to ensure customer satisfaction and on-time, in-full deliveries.
  • Ensure compliance with health and safety standards and company procedures.
  • Prepare and process despatch documentation, including delivery notes.
  • Communicate with warehouse staff, drivers, and sales teams to coordinate outbound loads.
  • Schedule and track outgoing deliveries to ensure deadlines are met.
  • Maintain accurate records of all outgoing goods and update systems accordingly.
  • Perform regular checks on despatch paperwork and flag any discrepancies.
  • Support the despatch team with administrative tasks as needed

 

Qualifications

Excellent organisational and multitasking skills with the ability to prioritise and manage multiple despatches efficiently in a warehouse environment.
Strong communication skills (verbal and written) for coordinating with HGV and Forklift drivers, customers and internal departments.
Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
Strong problem-solving abilities and attention to detail.
Ability to work under pressure, remain calm and assertive whilst resolving discrepancies.

 

Additional Information

Just some of what we are able to offer includes:

• Competitive salary
• Interesting and challenging work
• Continued training, support and career development.
• The opportunity to work with and learn from, industry leading people who are committed to excellence

Our Ref: #LI-AM2

 

Skills

Delivery NotesDelivery TrackingDespatch DocumentationExcelForklift Truck OperationsHealth And Safety ComplianceHGV CoordinationMicrosoft OfficeOutbound Load SchedulingOutlookWarehouse ManagementWord

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