Developer Experience Engineer

The role

We are looking for an experiencedDeveloper Experience Engineer (DevEx / DX)tojoinourPlatform teamwitha remit of accelerating developers and removing engineering friction across the organisation.

This role can be based in any of our UKoffices: London, Manchester or Bath.

As the firstDevExengineer, you will shape how developer experience is measured and improved across the organisation.This is a founding individual contributor role, suited to someone excited by building a DevEx function from the ground up and delivering meaningful change in a hands-on way.
Success will be measured by improvements in developer productivity metrics, reduced onboarding time(as engineers join or move between teams), faster feedback loops in CI/CD, and high satisfaction from engineering teams.

Reporting to the Director of Engineering for Platform, and partnering with engineering leadership, you will assume a range of key responsibilities to define and deliver Netcraft’s DevEx roadmaps, identifying areas of friction, prioritising the right initiatives, implementing improvements directly where needed, and enabling teams to own and execute improvements with appropriate guidance and support.

Your responsibilities will include:

• Lead the evaluation and integration of developertools,especially AI-assisted development tooling. Support team adoption by sharing knowledge, running demos,trackingutilisationanddemonstratingvalue. Experiment withemerging developertooling and evaluate their real-world impact on engineering productivity.
• Develop andmaintain"golden path" templates and scaffoldingtoaccelerate project bootstrapping andpromote consistent engineering practices.
• Improve and standardise the local development experience across all engineering teams (environment setup, local services, test data, etc.) to reduce onboarding and iteration time.
• Work with the rest of the Platform Engineering department to securely abstract Infrastructure and Cloud tasks away from software engineers.
• Support teams by assessing and recommending improvements to CI/CD pipelines and SDLC processes.Reduce build and test feedback loops by improving CI pipeline performance and reliability.
• Define and track developer productivity metrics (e.g. build times, CI performance,deployment frequency) toidentifysystemic friction and measure improvement.
• Help software teams to curate high-quality pipelines and tests, ensuring high release confidence.
• Build andmaintaininternal developertools(CLIs, automations, shared libraries,etc.) thatsimplifycommon engineering workflows.
• Conduct regular user research and feedback sessions with engineering teams toidentifyfriction points and propose improvements.
• Improve the structure and discoverability of engineering documentation, reducing time-to-first-MRand improving engineering onboarding.

Our tech stack includes:

• Dev tools:Cursor, Claude, Codex,JetBrains (IntelliJ/GoLand)
• CI/CD:GitLabPremium(self-hosted)
• Backend: Typescript, tRPC, Go, OpenAPI, RabbitMQ, MariaDB
• Infrastructure: Terraform/OpenTofu, Kubernetes, Docker, AWS, Puppet, Rocky Linux
• DORA metrics: Sleuth

To be successful, you’ll need:

• 4+ years of experience in Software Engineering,DevEx,and/or Platform Engineering roles.
• Strongproficiencyin at least one modern systems or scripting language (IdeallyGo).
• Demonstrated experience integrating generative AI-powered tooling into software workflows.
• Understanding of the limitations, failure modes, and security risks associated with LLMs (hallucinations,prompt injection,context window limits, etc.)
• Deep understanding of the modern SDLC, including Git flow, CI/CD (especially GitLab CI), and containerisation technologies (Docker, Kubernetes).
• Exceptional empathy for the developer experience; a product mindset where the "customer" is the internal software engineer.An understanding of the developer mindset, to ensure keen adoption of new tools and practices.
• Strong written communication skills, with the ability to write documentation that is easilyparsableby both humans and LLMs.
• Ability to navigate ambiguity and define standards in a rapidly evolving technology landscape.
• An awareness of cost implications in a cloud environment, andmethodsofoptimisingservicesformaximumROI.

Bonus points if you have:

• Agentic workflows: Experience building or coordinating autonomous agents that can perform multi-step engineering tasks.
• Dev portalexpertise: Experience with Backstage.io or other developer portals.

AtNetcraftwe strongly believe in individual growth and development. Even if youcan'ttick every box above right now, pleasedon'tlet it put you off applying.