Development Associate

Job Summary

The Development Associate reports to the Senior Director of Development and plays a key role in supporting the organization’s fundraising operations and administrative functions. This position is responsible for accurate and timely gift processing, donor record management, and the production of IRS-compliant acknowledgements using the Tessitura CRM. The Development Associate works closely with Development and Finance teams to ensure data integrity, financial reconciliation, and effective tracking of fundraising activity.

In addition to gift processing and database support, the Development Associate provides administrative and coordination support across the Development department, including maintaining gift agreements, managing fundraising calendars, supporting donor events, and facilitating cross-departmental collaboration. The ideal candidate is highly detail-oriented, organized, and collaborative, with strong communication skills and the ability to manage multiple priorities while supporting the organization’s mission and fundraising goals.

Essential Duties and Responsibilities

Gift Processing& Tessitura CRM

• Collaborate with fundraising and finance teams onaccurateandtimelycontributionprocessing(one-time donations, pledges, payments, in-kind, stock)

• Create and update donor records, ensuredata hygiene, manage constituent information, update creditlines

• Generatetimelyand IRS-compliant acknowledgements, receipts, and donor recognition listings

• Process pledges, managereminders, track delinquencies, handledeclined credit cards and conductfollow-ups

• Review dailyonlinebatches

• Annually create and update campaigns, appeals, sources

• Work with Database Managerand Senior Director of Development ondeveloping reports and analytics dashboardsthat aid intrackingDevelopmentteam progress

• Assistwith reconciliation between Development (Tessitura) and Finance (NetSuite) systems

• Process all Special Eventscontributions and acknowledgements

Development DepartmentAdministration

• Supports the capital campaign, including the organization of files, drafting written reports, gift processing, and acknowledgements

• Createandmaintainreferenceoutlineof organizational systemsby department

• Maintaingift agreement files

• Develop andmaintainfunding credit trackers—trackingsponsorlevel/ structureverbiage,donorbenefits,logo art

• Provides administrative support tothe Development team—assistingwith preparingmeetingand proposalmaterials, managing office needs,invoice processing, scheduling, departmental credit cardsreconciliation

• Manages Development calendarof coordinated efforts across areas including donorevents,annual campaigns,annual reports

• Schedules andworks with team todevelop agendas forcross-departmentalmeetings with Communications & Marketing, Learning & Engagement, Curatorial, Director’s Office,Finance

• Oversees development of annual reports(starting with FY26), including data collection, donor lists, writing programmatic summaries, working with graphic designer, and ensuring upload to website

• Managesrequests forexhibition andbuilding tours, coordinating betweenCuratorial,Learning & Engagement,andDevelopmentareas

• Attendsdonor events and performs other duties as assigned

Skills and Qualifications

• Experience working with Tessitura or similar CRM system

• Proficiency with Microsoft Office Suite

• Strong written and oral communication skills

• Attention to detail and accuracy

Education and Experience

• Candidates must have a BA

• 2-4 years of administrative work experience
• Previous background with arts or non-profit organization preferred

Physical Demands

N/A

Work Environment

N/A

Compensation

$30 per hour