People & Culture Senior Manager

Job Summary

ThePeople & Culture(P&C)SeniorManageris responsible formanaging the day-to-dayhuman resourcesoperations for the Museum while supportinga positive, inclusive, and mission-driven employee experience. Reporting to theSenior Director ofFinanceandHuman Resources, this role serves as the primary HR partner tothe Museum’semployeeswhile collaborating closely withtheFinanceDepartmentonbenefitsadministration, compliance, and workforce operations.

TheP&CSeniorManager oversees recruitment, onboarding, employee relations,benefitscoordination, compliance, HR systems administration, and performance management processes. This role requires strong operational execution, emotional intelligence, confidentiality, and the ability to build trusted relationships across departments.

Payroll processing and financial oversight remain within theprincipal responsibility of the FinanceDepartment, with theP&CSeniorManager responsible forproviding direct support toemployees in accessing and understanding information about their compensation and benefits.

Essential Duties and Responsibilities

Human Resources Operations

• Manage the full employee lifecycle including onboarding, employee changes, performance support, and offboarding.

• Maintain employee records within Rippling and SharePoint systems.

• Ensure HR compliance with federal, state, and local employment regulations.

• Partner with Finance to communicate employee payroll changes, leave updates, compensation adjustments, and organizational nuancesimpactingpayroll administration.

• Support administration of FMLA, PFL, Workers’ Compensation, and leave tracking processes.

Recruitment & Onboarding

• In partnership with the Senior Director of Finance andHuman Resources, develop and implement recruitment strategies to meet current and future staffing needs

• Oversee recruitmentcoordination, interview scheduling, and candidate experience processes.

• Facilitate onboarding for all new hires

• Manage HR orientation materials through Canva presentations and onboarding documentation.

• Coordinate onboarding paperwork and employee document collection within Rippling.

• Analyze hiring data and metrics and provide applicable reporting and recommendations

• Develop andmaintainstandardized recruitment workflows and interview guides

HR Systems & Administration

• Serve as primary administrator for Rippling HRIS operations and employee data maintenance.

• Consultwith Ripplingsupport regardingescalations, contract additions, and system improvements.

• Maintain digital personnel files in SharePoint and employee documentation within Rippling.

• Support implementation of performance review systems and performance management cadence development.

Benefits & Vendor Coordination

• Support Open Enrollment administration annually in November for January benefits renewal.

• Coordinate withbenefitsvendors, retirement providers, and external partners.

• Maintain communication with brokers and HR vendorsregardingemployee support and organizational updates.

Employee Relations & Compliance

• Support managers and employees with workplace concerns, coaching, and employee relations matters.

• Coordinate compliance training andrequiredworkplace notices.

• Assist with EEOC compliance reporting and registration updates.

• Partner with legal counsel and leadership on employee matters as needed.

• Develop strategies and initiatives that support employee success, staff retention, and a positive workplace culture

Compensation & Benefits

• Manage employee benefits programs including medical, retirement, leave administration, and wellness initiatives.

• Administer relationships withbenefitsvendors including retirement and 401(k) providers.

Training & Development

• Manage compliance training including anti-harassment and workplace safety initiatives.

• Support managers with coaching and performance development tools.

Skills and Qualifications

• Strong knowledge of employment law, employee relations, benefits administration, and HR operations.

• Experience managing HRIS systems such as Rippling.