
Posted 5 days ago
Development Manager - London, E3
AI Summary
Leads the mobilisation and on-site management of a large new residential development in London, overseeing building management, contractors, maintenance, resident services and an on-site team. Ensures communal areas meet high standards and delivers resident customer service.
About this role
We’re seeking a passionate and proactive Residential Development Manager to lead the mobilisation of a brand-new, state-of-the-art residential scheme. This is an exciting opportunity to work alongside one of the UK’s leading developers and play a pivotal role in shaping an iconic new community from the ground up.
This landmark development will comprise approximately 1,500 residential units, complemented by commercial spaces and a range of high-quality amenities. Delivered in phases over a 10-year period, this site is coming up to its 1 year anniversary of being open with 380 homes already delivered.
Location: E3, London
Salary: £70,000-£75,000
Hours: Monday to Friday 8:30am-5pm
The Role
Manage and support the on-site team.
Oversee planned and reactive maintenance, including contractor relationships.
Ensure communal areas are presented to the highest standard.
Deliver excellent customer service to residents and visitors alike.
What You’ll Do
1. Building Management
Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
Coordinate planned maintenance, ensuring timely execution to required standards.
Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
Conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
Handle refuse management, ensuring cleanliness and accessibility of bin stores.
Monitor parking compliance and address related issues.
Provide input for budgets, residents’ meetings, and communication with directors.
2. Maintenance & Repairs
Arrange and follow up on reactive and planned maintenance.
Carry out minor repairs such as replacing bulbs, adjusting doors, and other small tasks.
Coordinate and follow up on emergency repairs.
3. Resident Services
Oversee front-of-house services, including parcel locker system and key handling.
Issue and monitor licences for pets, alterations, and subletting.
Welcome new residents, introduce house rules, and provide a visible on-site presence.
Oversee tenant move-ins and move-outs, minimising disruption and damage to communal areas.
4. Team Management
Lead, mentor, and support on-site staff, ensuring they have the tools and training to excel.
Manage staff rotas, holidays, and appraisals to maximise team efficiency.
Enforce policies and procedures, ensuring consistency and compliance.
What You’ll Bring
Experience
Proven experience managing prestigious residential developments or similar environments such as hospitality or armed forces.
Experience working on a mobilising development in the past would be highly advantageous but not essential
Strong leadership skills, with experience mentoring and developing teams.
Contractor management expertise, including assessing and approving works.
Financial management experience (desirable).
Skills
Exceptional time management and task prioritisation.
Outstanding communication skills, both written and verbal.
Proficient in Microsoft Office (Excel, Word, Outlook).
Behaviours
Accountability: Take ownership and see tasks through to completion.
Attention to Detail: Passionate about delivering excellence in every aspect.
Commitment: Proud to make a difference and go above and beyond.
Positivity: Embrace challenges with a can-do attitude.
Curiosity: Continuously learn, question, and seek improvement.
What You Need
Experience in mobilising a brand new site is preferred but not essential.
Eligibility to work in the UK.
A good standard of education (essential).
Full, clean driving licence (preferred but not essential).
Why Join Us?
Join a leading UK management agent to partner with a developer at the forefront of placemaking. This is a rare opportunity to influence how a new community takes shape, backed by a supportive team, a premium setting, and long-term career growth.
Skills
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