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Posted 5 days ago

Development Manager - London, E3Encore · London

Development Manager - London, E3

LondonOn-site£70k–£75k

AI Summary

Leads the mobilisation and on-site management of a large new residential development in London, overseeing building management, contractors, maintenance, resident services and an on-site team. Ensures communal areas meet high standards and delivers resident customer service.

About this role

We’re seeking a passionate and proactive Residential Development Manager to lead the mobilisation of a brand-new, state-of-the-art residential scheme. This is an exciting opportunity to work alongside one of the UK’s leading developers and play a pivotal role in shaping an iconic new community from the ground up.

This landmark development will comprise approximately 1,500 residential units, complemented by commercial spaces and a range of high-quality amenities. Delivered in phases over a 10-year period, this site is coming up to its 1 year anniversary of being open with 380 homes already delivered.

  • Location: E3, London

  • Salary: £70,000-£75,000

  • Hours: Monday to Friday 8:30am-5pm

The Role

  • Manage and support the on-site team.

  • Oversee planned and reactive maintenance, including contractor relationships.

  • Ensure communal areas are presented to the highest standard.

  • Deliver excellent customer service to residents and visitors alike.

What You’ll Do

1. Building Management

  • Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.

  • Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.

  • Coordinate planned maintenance, ensuring timely execution to required standards.

  • Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.

  • Conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.

  • Handle refuse management, ensuring cleanliness and accessibility of bin stores.

  • Monitor parking compliance and address related issues.

  • Provide input for budgets, residents’ meetings, and communication with directors.

2. Maintenance & Repairs

  • Arrange and follow up on reactive and planned maintenance.

  • Carry out minor repairs such as replacing bulbs, adjusting doors, and other small tasks.

  • Coordinate and follow up on emergency repairs.

3. Resident Services

  • Oversee front-of-house services, including parcel locker system and key handling.

  • Issue and monitor licences for pets, alterations, and subletting.

  • Welcome new residents, introduce house rules, and provide a visible on-site presence.

  • Oversee tenant move-ins and move-outs, minimising disruption and damage to communal areas.

4. Team Management

  • Lead, mentor, and support on-site staff, ensuring they have the tools and training to excel.

  • Manage staff rotas, holidays, and appraisals to maximise team efficiency.

  • Enforce policies and procedures, ensuring consistency and compliance.

What You’ll Bring

Experience

  • Proven experience managing prestigious residential developments or similar environments such as hospitality or armed forces.

  • Experience working on a mobilising development in the past would be highly advantageous but not essential

  • Strong leadership skills, with experience mentoring and developing teams.

  • Contractor management expertise, including assessing and approving works.

  • Financial management experience (desirable).

Skills

  • Exceptional time management and task prioritisation.

  • Outstanding communication skills, both written and verbal.

  • Proficient in Microsoft Office (Excel, Word, Outlook).

Behaviours

  • Accountability: Take ownership and see tasks through to completion.

  • Attention to Detail: Passionate about delivering excellence in every aspect.

  • Commitment: Proud to make a difference and go above and beyond.

  • Positivity: Embrace challenges with a can-do attitude.

  • Curiosity: Continuously learn, question, and seek improvement.

What You Need

  • Experience in mobilising a brand new site is preferred but not essential.

  • Eligibility to work in the UK.

  • A good standard of education (essential).

  • Full, clean driving licence (preferred but not essential).

Why Join Us?

Join a leading UK management agent to partner with a developer at the forefront of placemaking. This is a rare opportunity to influence how a new community takes shape, backed by a supportive team, a premium setting, and long-term career growth.

Skills

Budget ManagementContractor ManagementEmergency Lighting TestingExcelFire Alarm TestingHealth And Safety ComplianceLift Emergency SystemsMicrosoft OutlookMicrosoft WordPlanned MaintenanceReactive MaintenanceResidents' MeetingsStaff Rota ManagementStock ManagementTeam Leadership

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