DevOps Solutions Engineer

🚀 Who We Are

At **Lovingly , we’re redefining the gifting experience by combining ** AI-driven technology with deep human connection. We support over 1,500 independent florists, ensuring every gift is ** meaningful, personal, and effortlessly delivered . Our ** AI-first mindset extends beyond our products—it’s embedded in the way we work, making our team more ** efficient, creative, and data-driven **.

We embrace a **hybrid work model **, blending ** remote flexibility with in-person collaboration **, fostering a high-performance, innovation-centric culture.

🤖 AI-First Thinking at Lovingly

We believe AI is not just a tool—it’s a strategic partner that enhances our infrastructure, security, and efficiency. As a ** DevOps Solutions Engineer , you won’t just maintain systems—you’ll ** reimagine how AI accelerates our development lifecycle and infrastructure automation.

You will:

✅ Leverage AI-powered automation to streamline DevOps workflows and infrastructure monitoring.

✅ Use AI-assisted security tools to predict, detect, and prevent threats.

✅ Develop scalable AI-enhanced infrastructure that powers next-gen gifting experiences.

✅ **Continuously evolve AI capabilities , integrating ** LLMs into development practices.

We’re looking for **innovators who use AI to amplify their impact **—if that’s you, let’s talk.

🛠 What You’ll Do

🚀 CI/CD & Automation

• Architect and manage GitHub Actions CI/CD pipelines for our ** Nx-based monorepo , optimizing for ** Next.js and FastAPI deployments.
• Automate end-to-end testing (Playwright, performance, security).
• Build AI-enhanced release processes (automated quality gates, changelogs, rollback capabilities).
• Implement **feature flagging & progressive deployment strategies **.
• **Use AI for predictive deployment analytics **, reducing downtime and increasing reliability.

☁️ Infrastructure & Cloud Architecture

• Design and maintain Terraform-based AWS infrastructure for scalability and security.
• Optimize **cloud networking, security, and multi-tenant architecture **.
• Implement **high-availability and disaster recovery solutions **.
• Enhance **security frameworks using AI-driven anomaly detection **.

🔒 Security & Compliance

• Ensure PCI DSS compliance for payment processing infrastructure.
• Manage **AWS security protocols, secrets management, and access control **.
• Implement **AI-assisted threat detection and predictive risk mitigation **.

📊 Monitoring & Observability

• Deploy AI-powered observability tools to monitor ** critical business flows, API response times, and infrastructure health **.
• Configure **real-time alerting and anomaly detection **.
• Optimize logging, retention, and monitoring dashboards.

🛠 Production Support & Technical Leadership

• Participate in on-call rotations and lead ** post-mortem incident reviews **.
• Mentor team members in **DevOps best practices and AI-enhanced automation **.
• Continuously improve infrastructure reliability through AI-driven insights.

Requirements

🧠 AI-First Skills & Mindset

✅ Experience integrating AI into DevOps workflows (AI-enhanced monitoring, automation, threat detection).

✅ Proficiency in **AI-assisted debugging & performance optimization **.

✅ Strong understanding of **LLMs, predictive analytics, and AI automation tools **.

💻 Technical Expertise

• AWS Cloud Architecture Expert (certifications preferred).
• Deep knowledge of **Terraform, IaC, CI/CD, and automation **.
• Experience with **Docker, Kubernetes, and cloud orchestration **.
• Advanced security expertise (PCI compliance, multi-tenant security, AWS IAM).
• Hands-on experience in **e-commerce DevOps at scale **.

Benefits

💡 Why Lovingly?

💰 Competitive Salary & Benefits

• Range between 135,000 - 155,000
• 22 PTO days + 12 paid holidays
• Comprehensive benefits (health, dental, vision)
• 401k with 3% salary contribution

🚀 AI-Powered Work Culture

• Access to cutting-edge **AI productivity tools **.
• **Continuous AI training & professional development **.

🌍 Work on Meaningful Tech

• Help power a gifting platform that brings **people closer together **.
• Shape AI-driven DevOps processes that **set new industry standards **.