Diagnostic Technical Author

We’re looking for passionate, detail-oriented Diagnostic Technical Authors with experience in agricultural and/or plant machinery to join our growing team in Warwick.

In this role, you’ll create and maintain high-quality digital technical publications, including workshop and diagnostic manuals, helping technicians understand, diagnose and repair complex machinery effectively.

Main Responsibilities

• Create clear workshop and diagnostic procedures, including step-by-step pinpoint test routines and symptom charts.

• Gather, interpret and consolidate technical and engineering information.

• Transform complex systems and technical specifications into structured, easy-to-understand content.

• Produce service documentation using information supplied by engineering teams.

• Work with key internal teams and customer stakeholders to obtain and validate technical information.

• Use structured authoring tools, content management systems and established authoring guidelines.

• Interpret and utilise CAD data and other technical software.

• Create clear and concise briefs for Technical Illustrators.

• Proofread and quality-check technical documentation to ensure accuracy, consistency and compliance with required standards.

• Contribute to the ongoing improvement of authoring processes, tools and working methods.

What We’re Looking For

• Experience or a strong technical background in agricultural and/or plant machinery.

• Excellent written and spoken English, with the ability to communicate complex technical information clearly.

• A good understanding of vehicle or machinery diagnostic systems and communication networks such as CAN, LIN and MOST.

• Strong technical aptitude and the ability to quickly understand complex systems.

• A genuine interest in emerging technology, particularly AI, coding and scripting, and how these can enhance technical authoring.

• Strong research skills and the ability to identify and interpret the information needed to complete a task.

• Experience working with content management and/or structured authoring systems.

• An understanding of how to adapt technical content for different audiences and levels of expertise.

• Strong communication and stakeholder-management skills, including the ability to influence and persuade.

• Excellent organisation skills, with the ability to manage competing priorities and deliver to tight deadlines.

• A keen eye for detail and strong proofreading skills.

• A proactive approach to identifying opportunities for improvement and proposing practical solutions.

• A collaborative, thorough and self-motivated approach to work.

Hours & Location

• 40 hours per week

• Warwick - flexible hybrid working

What We Offer

• Enhanced leave policies, including sickness and parental leave

• Refer-a-friend scheme

• Internal employee recognition and award schemes

• Wellness contribution

• Medical cash plan

• Employee discount portal

Why Aleido?

At Aleido, we believe in open collaboration, meaningful relationships and finding possibilities in everyday challenges.

You’ll be joining a people-focused, collaborative and forward-thinking environment where your expertise and perspective are valued. You’ll also have the opportunity to work with evolving technologies and help shape how complex technical information is created and delivered.