Digital Signage Support

• Provide technical support and maintenance for BrightSign and Carousel digital signage systems.

• Manage content scheduling, publishing, and updates across signage endpoints.

• Lead or assist in migration projects between signage platforms or hardware upgrades.

• Monitor signage performance and proactively resolve issues to ensure uptime and reliability.

• Collaborate with internal teams (IT, Communications, Facilities) to align signage content with business needs.

• Document processes, configurations, and troubleshooting steps for internal knowledge base.

• Train end-users and stakeholders on signage tools and best practices.

• Stay updated on digital signage trends and recommend improvements.

• Proven experience with BrightSign and Carousel digital signage platforms.

• Strong understanding of digital signage networks, media players, and content management systems.

• Experience with signage migration projects, including planning, execution, and post-migration support.

• Familiarity with networking concepts (IP addressing, firewalls, remote access).

Requirements

• We are seeking a skilled and proactive Digital Signage Support Specialist to manage, support, and optimize our digital signage infrastructure. The ideal candidate will have hands-on experience with BrightSign and Carousel digital signage platforms, including content management, troubleshooting, and migration projects. This role is critical to ensuring seamless communication across our digital signage network.

• Knowledge on Brightsign and Carousel

• Exposure on reporting initiatives