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Digital Support Apprentice
AI Summary
A Digital Support Apprentice at Simpac Ltd manages digital applications and data systems for the packaging manufacturer, including Excel reporting, financial transactions in Access Dimensions, customer records in Echelon, and procurement tracking in Approach.
About this role
Why Simpac Ltd?
At Simpac Ltd, innovation and precision drive everything they do. As a leading manufacturer in the packaging industry, Simpac produces a wide range of packaging solutions, with operations based in Scotland. The team is committed to quality and reliability, always looking for ways to improve and adapt to changing customer needs. Simpac values the unique strengths each team member brings, fostering a culture where new ideas are welcomed and high standards are set for both products and people. If you’re seeking a workplace where your contribution is valued and your professional growth is supported, Simpac Ltd offers an environment where you can thrive.
They are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Thornliebank location.
Responsibilities:
Utilise the Microsoft Office Package, with a focus on Excel, for data analysis, reporting, and workflow management
Manage and process financial transactions using Access Dimensions (Accounts Package)
Maintain and update customer records within Echelon (CRM System)
Communicate effectively via Outlook for emails and calendar management
Support procurement processes and purchase order tracking using Approach (PO/Procurement)
Generate and interpret reports across multiple digital platforms to inform business decisions
Troubleshoot and resolve issues related to digital applications, ensuring smooth day-to-day operations
What do they need from you?
They are looking for someone with good numerical ability and an interest in working with data and spreadsheets. Just as importantly, we want someone who is keen to learn, develop new skills and build their experience within a supportive working environment.
Working hours: Monday to Friday , 9am - 5pm
Benefits:
Free onsite parking
28 days annual leave
Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.
On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.