Digital Transformation Internship

Digital Transformation Internship

NextBold Capital is an operationally driven growth-capital investment firm dedicated to building outstanding companies across Southeast Asia. Headquartered in Ho Chi Minh City, we combine disciplined, proven strategies with hands-on expertise to support underserved businesses through growth, transformation and turnaround initiatives.

As a Digital Transformation Intern, you’ll partner closely with our portfolio companies’ leadership teams to drive tangible improvements across marketing, operations and digital transformation. You’ll operate in a fast-paced, results-oriented environment—designing strategies, executing plans and rolling up your sleeves to get them done.

Work Location: Onsite, Landmark 81, HCM

Type: Internship, 40 hours / week

Compensation: Paid

 

Key Responsibilities

1. Marketing & Customer Acquisition

• Collaborate with the portfolio company’s marketing teams to define and execute multi-channel customer-acquisition strategies (digital performance focus)
• Analyse campaign performance, establish KPIs and build reporting dashboards to track ROI and optimise spend.
• Drive funnel enhancements and growth initiatives; support business in translating data into actionable insights.

2. Operations

• Coordinate cross-functional stakeholders to ensure timely delivery of strategic projects.
• Develop and maintain project roadmaps, governance frameworks and reporting structures.
• Manage risk and resolve conflicts; troubleshoot operational bottlenecks to keep initiatives on track.

3. Digital Transformation

• Design and implement process automations using low-code/no-code tools (e.g. Zoho CRM, Make.com).
• Audit and optimise existing platforms; pilot emerging technologies to enhance efficiency.
• Train and coach teams on new workflows, ensuring sustainable adoption.

Qualifications

Qualifications & Experience

• Bachelor’s or Master’s degree in Business, Finance, Marketing or a related discipline.
• Hands-on experience in marketing and/or operations—ideally within PE-backed or high-growth settings.
• Proven track record of delivering measurable improvements in customer acquisition, operational efficiency or digital transformation.
• Strong project-management skills; adept at juggling multiple workstreams under tight deadlines.
• Fluent English & Vietnamese (verbal and written);
• Comfortable working under pressure with a “get-things-done” attitude.

Core Competencies

• Analytical Mindset: Skilled in data analysis, KPI setting and performance measurement.
• Hands-On Orientation: Eager to roll up your sleeves and execute tasks personally.
• Stakeholder Management: Excellent communicator; able to influence senior leaders and cross-functional teams.
• Tech Savvy: Quick to learn new digital tools and platforms; experienced with low-code/no-code solutions.
• Resilience & Adaptability: Thrives in dynamic environments; unflappable when priorities shift.