Posted 8 months ago
Digital Trust and Safety Specialist with Polish and English
SofiaRemoteFull-time
AI Summary
Monitors online interactions and investigates safety incidents to protect digital platforms. Collaborates cross-functionally and trains users on trust and safety policies.
About this role
Patrique Mercier Recruitment FR is committed to linking talented professionals with rewarding job opportunities in Greece. We are pleased to announce an opening for a Digital Trust and Safety Specialist who is proficient in Polish and English. This role is essential for ensuring user safety and maintaining the integrity of digital platforms in an increasingly complex online environment.
Responsibilities
- Monitor online interactions and content to identify potential safety risks and violations of policies.
- Investigate reported incidents of misconduct and develop effective resolution strategies.
- Provide assistance and clear communication to users regarding safety protocols and reporting processes.
- Collaborate with cross-functional teams to enhance safety measures and user protection initiatives.
- Stay updated on the latest trends, regulations, and challenges in digital trust and safety.
- Facilitate training sessions to educate users on best practices related to digital safety.
- Prepare and present reports on safety incidents and user behavior to guide strategic decision-making.
Requirements
- Fluency in Polish and English, both written and spoken.
- Experience in digital trust and safety, content moderation, or a related field is preferred.
- Strong understanding of online safety challenges, policies, and industry standards.
- Excellent analytical skills with keen attention to detail when assessing reports and incidents.
- Strong communication and interpersonal skills to effectively engage with users and team members.
- Proficient in moderation tools and the Microsoft Office Suite.
- Able to manage sensitive information with professionalism and confidentiality.
Benefits
- Flexible contract conditions (temporary employment, part-time options)
- Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
Skills
Content ModerationDigital Trust And SafetyIncident InvestigationMicrosoft Office SuiteModeration ToolsOnline Safety PoliciesRisk MonitoringUser Reporting Processes
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