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Digital Trust and Safety Specialist with Czech and English

SofiaRemoteFull-time

AI Summary

A Digital Trust and Safety Specialist monitors online activity, investigates safety incidents, and supports user protection on digital platforms.

About this role

Patrique Mercier Recruitment FR is a trusted recruitment agency committed to connecting talented individuals with outstanding job opportunities in Greece. We are pleased to announce a vacancy for a Digital Trust and Safety Specialist who is fluent in Czech and English. This key role is focused on ensuring a safe online experience for users, maintaining the integrity of digital platforms, and supporting safety initiatives.

Responsibilities

  • Proactively monitor online content and user interactions to identify potential safety risks and policy violations.
  • Conduct thorough investigations into reported incidents and manage resolution processes effectively.
  • Assist users by providing clear guidance on safety policies, reporting mechanisms, and best practices.
  • Collaborate with various teams to enhance safety protocols and user protection strategies.
  • Keep up-to-date with the latest trends and changes in digital safety regulations to ensure compliance.
  • Facilitate training sessions and workshops to raise awareness regarding digital safety practices among users.
  • Compile and analyze reports on incidents and patterns to support strategic decisions and enhancements.

Requirements

  • Fluency in Czech and English, both written and spoken.
  • Experience in digital trust and safety, content moderation, or related fields is preferred.
  • Strong understanding of online safety challenges, policies, and best practices.
  • Excellent analytical and problem-solving skills to thoroughly evaluate incidents.
  • Strong communication and interpersonal skills to effectively support users and work within teams.
  • Proficiency in digital moderation tools and Microsoft Office Suite.
  • Able to manage sensitive information with discretion and professionalism.

Benefits

  • Flexible contract conditions (temporary employment, part-time options)
  • Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
  • Fully paid training
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • 50+ benefits and services to choose from
  • Positive international working environment
  • Support and learning
  • Employee referral bonuses

Skills

Content ModerationData AnalysisDigital Moderation ToolsMicrosoft Office SuiteOnline Safety Regulations

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