Posted 8 months ago
Digital Trust and Safety Specialist with Danish and English
SofiaRemoteFull-time
AI Summary
Monitors and investigates online safety risks and user-reported incidents, provides user guidance, collaborates cross-functionally on protection strategies, and prepares analytical reports to uphold digital trust and safety standards.
About this role
Patrique Mercier Recruitment FR is a trusted recruitment agency dedicated to connecting talented professionals with exciting job opportunities in Greece. We are pleased to announce a vacancy for a Digital Trust and Safety Specialist who is proficient in Danish and English. This role is key to ensuring a secure online environment for users while upholding the standards of trust and safety on digital platforms.
Responsibilities
- Monitor online content and user interactions to identify possible safety risks and violations of safety policies.
- Conduct detailed investigations into reported incidents and manage resolutions appropriately.
- Assist users by providing clear instructions on safety protocols and reporting processes.
- Work collaboratively with cross-functional teams to enhance user protection strategies and safety measures.
- Keep abreast of the latest trends and changes in digital safety regulations to adapt policies as necessary.
- Facilitate training sessions to educate users on best practices related to digital safety.
- Prepare and analyze reports on incidents and emerging safety trends to guide strategic decision-making.
Requirements
- Fluent in Danish and English, both written and spoken.
- Experience in digital trust and safety, content moderation, or a related field is preferred.
- Strong understanding of online safety challenges, policies, and best practices.
- Excellent analytical skills with attention to detail in evaluating reports and incidents.
- Exceptional communication and interpersonal skills to effectively support users and team members.
- Proficiency in digital moderation tools and Microsoft Office Suite.
- Able to handle sensitive information with discretion and professionalism.
Benefits
- Flexible contract conditions (temporary employment, part-time options)
- Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
Skills
Content ModerationDigital Safety ToolsIncident InvestigationMicrosoft Office SuiteOnline Safety PoliciesRisk AssessmentTraining DeliveryUser Reporting Systems
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