Posted 3 months ago
Direct Client Requirement: Business Analyst on W2 Contract Only
AI Summary
A Business Analyst partners with product owners and stakeholders to elicit feedback, analyze customer satisfaction functionality, and recommend improvements. They facilitate requirements workshops, conduct root cause analysis, and support process and knowledge transfer.
About this role
Direct Client Requirement: Business Analyst on W2 Contract Only
Client : Leading global IT services firm
Hi,
Hope you are doing good
Please have a look at the requirement below and let me know your interest
Business Analyst
Location: BLOOMINGTON.Illinois
Duration: 6 Months
Job Description:Overall Exp. (in years) : 5
Primary Skill: Work directly with product owners and stakeholders to elicit their feedback on customer satisfaction items
--- Analyze existing customer satisfaction functionality requests with the goal of making business-value based recommendations to Product Owners
--- Identify internal and external knowledge transfer opportunities
--- Facilitate requirements JADs and other requirements workshops
--- Facilitate root cause analysis Make business process improvement recommendations
--- Assist/conduct requirements training sessions and develops requirements best practices for product delivery
--- Partner with Development leads to identify opportunities for better collaboration and process improvements
Qualifications
Primary Skill: Work directly with product owners and stakeholders to elicit their feedback on customer satisfaction items
Additional Information
All your inFollowing activities are considered to be “out of scope”
• Managing the underlying or integration infrastructure of the Self Service Portals
• Facilitating the workflow approvals or job execution of the requests
• Major enhancements of the self-service portals
With its vast experience working on application support engagements with fortune 500 clients combined with in-depth knowledge of Client application landscape, systems, procedures and processes has all the necessary capability, experience and exposure to be a trusted partner to cover the scope of automatic portal support program.
NEED:
• Support is required 8 X 5, however production outages should be addressed 24 X 7
• Skillset expectation : Java, JSP, Spring, Hibernate, Ajax, Bladelogic, Apache, VMWare technologies, Tomcat, Weblogic, Oracle, MS SQL, DB2
Not looking for just developer or production/application support individuals, but need someone who thinks thru the problems, owns them, and act as evangelist to show various options/solutions to FRE team.
formation will be kept confidential according to EEO guidelines.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.