Posted 3 months ago
Director Ecommerce
AI Summary
The Director of Ecommerce leads the branded ecommerce division, setting strategy and owning the end-to-end ecommerce journey to drive sales, improve conversion, and manage cross-functional teams.
About this role
We are seeking a strategic and results-oriented Director of Ecommerce to spearhead our branded websites sales division. The ideal candidate will be responsible for developing and implementing an ecommerce strategy that improves customer experience, drives sales and increases conversion rates. In this leadership role, they're also responsible for overseeing the ecommerce team, ensuring that they're working effectively and efficiently.
Requirements
- Develop a leading ecommerce strategy: Develop and implement a leading strategy to meet sales and profit targets.
- Ecommerce management: Full responsibility of the ecommerce journey, managing a cross-functional team to execute your strategy. The Head of will manage, lead and develop the omnichannel team, including trading, sales, content and digital marketing.
- Budget management: Set and track channel KPIs in line with the overall business goals. Develop channel budgets ensuring sales, costs and profit remain on track.
- Optimization: Constantly look to improve site performance, identifying innovative tech solutions to reduce barriers to sale. Work closely with third parties to manage end to end projects that enhance the user experience.
- Merchandising: Manage and plan the merchandising of products. This includes monitoring inventory levels and highlighting replenishment and growth opportunities.
- Digital marketing: Work closely with the marketing, communications and social media teams to ensure consistent messaging. Plus, the Head of Ecom will oversee performance marketing channels, including PPC, SEO, affiliate and email marketing.
- Reporting: Monitor, analyze and report on KPIs to communicate progress to the board.
Qualification
- Minimum of 8-10 years of experience in ecommerce, with a track record of delivering significant revenue growth
- Data-driven mindset and analytical skills, with experience using tools such as Google Analytics and Hotjar
- Proven experience optimizing a brand's online presence across their website and ecommerce platforms, as well as their omnichannel strategies
- Experience managing a cross-functional team, with an understanding of the fundamentals of digital marketing and UX design
- A proven leader, with the ability to motivate and inspire your team
- Strong commercial acumen, with experience managing budgets
- Excellent communications
Benefits
โฝ Fuel Allowance
๐ฅ Medical Insurance
๐ฝ Free Lunch Facility (In-house)
๐โโ๏ธ GYM Passport (Panel Gym's Free of Cost)
๐ฐ Participatory Fund
๐ฒ Market Competitive Salary
๐ป Learning & Challenging Work Environment
๐จโ๐ป Amazing Work Culture
๐ซ Paid Time off
๐จโ๐ฉโ๐งโ๐ฆ Group Life Insurance
๐ธ Gratuity
โณ Maternity Leaves and many more
Skills
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All reports โ- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.