
Posted 6 days ago
Director, Engineering
ChicagoHybridFull-time
AI Summary
The Director, Engineering provides technical leadership for high-performing engineering squads, ensuring reliable delivery of software solutions, managing technical debt, and partnering with Product, Delivery, and QA leaders to achieve business outcomes.
About this role
Be Part of Our Next Chapter
For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!
We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.
Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.
The Director, Engineering is accountable for enabling high-performing engineering squads to deliver reliable, maintainable, and high-quality software solutions. This role provides technical leadership, builds capability across engineers and technical leads, ensures adherence to engineering standards, and removes blockers that impede delivery, while partnering with Product, Delivery, and QA leadership to achieve business and customer outcomes.
Responsibilities
Capabilities
Qualifications
Skills
Agile DeliveryAWSCI/CDCloud-native ArchitecturesCode QualityDistributed SystemsEngineering StandardsFull-stack EngineeringOperational HealthPerformanceProduct-led DeliveryReliabilityServerless ArchitecturesTestability
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.