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Posted 11 days ago

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Director of Business Development

BaltimoreHybridFull-time

AI Summary

Owns the full new business cycle for a CRM and performance marketing agency, prospecting, qualifying, pitching, and closing enterprise deals while managing a pipeline and representing the company at industry events.

About this role

The Opportunity


Response Labs is a growing CRM and performance marketing agency and we're ready to accelerate. We're looking for a senior individual contributor who lives to hunt: someone who builds relationships, opens doors, and closes business. This is a high-visibility, high-upside role with direct CEO access and no bureaucracy between you and your commissions.


If you've spent years growing a book of business and you're ready for a platform that will actually let you run, this is it.


What You'll Do


  • Own the full new business cycle: prospect, qualify, pitch, close
  • Build and maintain a pipeline of enterprise and multi-unit brand targets (CRM, Loyalty, Paid Media)
  • Work directly with the CEO and Leadership Team on proposals, presentations, and deal strategy
  • Represent RL at industry events and client meetings (~15% travel)
  • Manage and optimize sales tools and CRM (AI, Salesforce, Sales Navigator, Outreach)


What Success Looks Like


Year one: 4-6 new client relationships with an average deal size of $150K+. We'll define the ramp together.


What You Bring


  • 5–10 years in business development, agency sales, or enterprise services sales
  • A personal network in marketing, CRM, loyalty, or digital media and a track record of activating it
  • Comfort selling complex, consultative engagements (not transactional)
  • High accountability, self-starter mentality, zero interest in corporate politics


Compensation


Competitive base + uncapped commission. We'd rather pay you more because you're crushing it.


About Response Labs


We're an elite CRM, loyalty, and performance marketing agency that is SOC2 certified, Salesforce-certified, and trusted by multi-unit enterprise brands. We're lean and growing. You'll have real resources, real access, and real upside.


    Benefits

    • BlueCross health with dental/vision insurance with employer contribution
    • AFLAC short term disability available
    • 401k plan with matching
    • Charitable donation matching
    • Annual performance bonus
    • Quarterly performance award drawings
    • Paid vacation and sick time
    • Paid federal holidays
    • Monthly wellness benefit
    • BYOD stipend
    • Professional training and certification tracks
    • Flex time from day-one & work from home options
    • Regular company events and volunteer outings

    Skills

    AIBusiness DevelopmentCRMDeal StrategyEnterprise SalesOutReachPipeline ManagementProposal PresentationsSalesforceSales Navigator

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